Client Computers & Users Not Shown in Server Management

Posted on 2006-07-14
Last Modified: 2013-12-03
I'm not sure when this occurred but I've just noticed it when trying to go through the motions of adding a new Client Computer to our SBS 2003 network.  I've found that, although they are working as normal, none of the current computers or users on the domain are listed in the relevant Server Management screens.  If I add new computers or users they also do not show up on the list.

Although I'm keen to resolve this problem by getting the computers and users listed on these screens my priority is to find a way to add / remove / edit users and computers so I would be grateful for any advice on alternative methods for doing this.

The most recent change in configuration to the server was an upgrade to ISA 2004.  Any ideas to address this problem would be hugely appreciated.
Question by:DavidMarkwell
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LVL 16

Expert Comment

ID: 17109233
Did you check in User or Computer Groups

Author Comment

ID: 17111341
I've found how I can add / remove / edit users and computers directly through active directory, in Advanced Management section.  Still at a loss to understand why they are not showing up under Standard Management.
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17112190
No, do not add directly in Active directory... that will only further cause problems.  I would suspect that you may have moved users or computers to somewhere other than the default OU of MyBusiness\Users\SBSUsers or MyBusiness\Computers\SBSComputers ??

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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17112198
When you upgraded to ISA 2004 did you do the entire Service Pack 1 upgrade for SBS?
as outlined here:


Author Comment

ID: 17113837
Jeff, thank you for your comments.  Not to worry, I've still been adding using the usual wizard.

However I managed to inadvertently solve this problem while working on a greater problem I'm having with trying to connect the computer using the web based interface.  One thread I read here recommended changing the Administrator password and rebooting.  Not sure if it was just the reboot that did it but I can now see Users and Computers again in Standard Management.

I'm going to have to start another thread to solve the ConnectComputer problem.

Accepted Solution

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ID: 17612568
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