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Domain Users cannot FTP to a remote server using IE6

Posted on 2006-07-14
Medium Priority
Last Modified: 2010-03-18
Network: MS W2K3 with a Domain.
Issue: Domain Users cannot access an external remote FTP site using IE6, but Domain Admins can successfully access the same external remote FTP site using IE6 on the same computer.

Any suggestions are appreciated.
Question by:jdtech
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LVL 43

Expert Comment

by:Steve Knight
ID: 17108425
How do they access the internet, through ISA server perhaps?  Does it work if you make the user a local admin (In which case this removes any option that it could be admin rights to the machine that are casuing it)  Can they access any remote FTP servers?  If you aren't using a proxy server does it work using commandline ftp.exe ?

If it is ISA server or equivalent as proxy server or firewall I imagine there are restrictions in there allowing domain users access to http/https and domain admins more access perhaps?


Author Comment

ID: 17112658
Hi dragon-it. Thanks for looking at this with me. There is no ISA server in use. Internet access is through A SonicWall firewall with equal access for all users. It still doesn't work (for any remote FTP site) with the Domain User a local Admin on the computer. I am not using a proxy server. Using the command line ftp.exe works for Domain Users, but for the user's comfort level, I need to use the browser and the familiar GUI display of folders to drsg or copy to/from.
LVL 43

Accepted Solution

Steve Knight earned 1500 total points
ID: 17115917
OK that is a bit strange. So a domain admin from the same machine can access FTP but not a local admin on the same machine?  That does sound like permissions at the internet router / firewall but if you say they are all the same.

The fact that FTP.exe is working kinda points to IE settings too so could it be you are rolling out some settings for proxy settings, automatic detect, exclusions or similar using group policy which the users get but not domain admins?  Tools | Internet Options | Connections | Lan settings to have a look.   if it is greyed out then must be coming from policy.

Have you tried another FTP package such as ws_ftp, cute_ftp etc. or browser such as Firefox or Opera as that would presumably then work too if it is just an IE problem.


Author Comment

ID: 17143364
I don't know why IE was behaving this way, but when I uninstalled it and installed IE 7 beta it worked for all users.
Thanks for the help.
LVL 43

Expert Comment

by:Steve Knight
ID: 17143810
Fair enough.  Thanks for the points, at least you have a workaround now


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