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Message "Queues" are not be cleared

Posted on 2006-07-14
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Last Modified: 2013-11-15
Hello all... I am still in the process of upgrading me existing Exchange 2003 to a new server also running Exchange 2003...  I am the only "production" mailbox user and I am having trouble sending e-mail to my internal users... I keep getting (DELAY) messages and messages telling me "the message could not be send..."  

So i went into the ESM and clicked on Queues for the NEW server, and I see a Que=oldservername.domainname.com, protocol name=SMTP, Source=Default SMTP Virtual Server,  State=Retry,  Number of Messages 250,  Total size=361, Time oldest msg=7/12/06

and at the bottom of the ESM i see abox that says Additional Queue Information: "The remote server did not respond to the connection attempt.

How can i make this connection?  
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Question by:LibertyIMS
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9 Comments
 
LVL 4

Expert Comment

by:xqs
ID: 17110364
You can try making a connection to the existing Exchange server from the new server using telnet and see if that succeeds. You might be able to get some more information using telnet.

http://support.microsoft.com/?kbid=153119
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Author Comment

by:LibertyIMS
ID: 17110434
Okay this is something i already know...  The old server SMTP port had to be changed to port 26 becuase of the SPAM filter server we are running.... how can i change the new on to point to the old servers port 26?
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Author Comment

by:LibertyIMS
ID: 17110703
Well i am not sure what to do here... I know the old exchange server is set on port 26.... however when I try to make the connection from the new server to the old server (inside the Queues) it keeps telling me The remote server did not respond to the connection attempt.  I dont feel comfortable moving the rest of my mailboxes over until I make sure this is fixed...
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LVL 4

Expert Comment

by:xqs
ID: 17110814
You can take a look at this article: http://support.microsoft.com/kb/274842/
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Author Comment

by:LibertyIMS
ID: 17110885
Okay i think have them all setup now... with the proper ports and all... however when I still go to Queues i still get the errors... remote server did not rspond...
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Author Comment

by:LibertyIMS
ID: 17121775
Well after a 3 1/2 hour call with Microsoft I was able to get the problem fixed... it was related to some security and communication between both the servers...
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Accepted Solution

by:
ee_ai_construct earned 0 total points
ID: 17317465
PAQ / Refund
ee ai construct, community support moderator
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LVL 1

Expert Comment

by:ljkal
ID: 24711572
Go to the Exchange System Manager - you server (whatever that may be), Protocols - Default SMTP server then drop your message timeout to 1 minute which will have the result of sending the emails back to the postmaster or legitimate sender.  Just watch out for the high amount of NRD's doesn't over stretch your Exchange!!!  When the queu has cleared rise the timeout level again.
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