VPN to our Clients for Service, programming changes, updates.
Posted on 2006-07-14
We are a custom install company, specializing in high end home integration systems, audio, video, security, automation, voice an data wiring, etc….
I’d like to be able to connect remotely to clients homes and provide service to the systems we install that are on the network (ie CCTV DVR, HAI Alarm / control system, etc…)
We installed a Linksys RV042 linksys router with VPN and updated the firmware it to get PPTP.
We assigned static ip addresses in the router (DHCP) by way of entering the mac and ip address – making a reservation for the particular device.
I’ve turn on remote admin on the router to be able to make changes at will from home or work.
I’m able to connect to the VPN via WinXP built in software client with out problems
I can Ping (VIA CMD)
192.168.1.60 = CCTV DVR – pings ok
192.168.1.50 = Wap – no response
192.168.1.51 = Wap #2 - no response
192.168.1.53 = HAI Control system – no response
I have software that’s used to program and customize the HAI system which is done via network.
For some reason I’m not able to connect to the control system using this software, as I’ve do in the past with a port forward on the router.
I was hoping that a VPN connection would avoid the need for a port forward.
In fact I thought once I’ve made a VPN connection everything on that network is “Pingable” and as if you are on the LAN.
That seems to not be the case here.