Sony HC3 Video Camera not found when connected - AV/C Subunit Message
Posted on 2006-07-14
I recently purchased a Sony HC3 Video camera for home use. When I connected it to my Dell laptop, it was found by the O/S and showed up under Sound, Video and Game Controllers in Device Manager as AV/C Tape Device. I was then able to use programs like Sony's Vegas 6 to capture my footage from digital tape to the drive.
I then decided that I wanted to use my home computer instead of the laptop because the laptop's slow hard drive was constantly dropping frames. I purchased a firewire card and plugged in the firewire cable from the camcorder. A notice popped up on the screen and said it detected hardware but needed to search the computer for it. When I chose Next, it came back with the request for more software. There wasn't any software that came with the camera. No Drivers. I checked the Sony Website, nothing.
What does show up in Device Manager under "Other Devices" is AV/C Subunit. I have looked on other websites more specific to Sonys, and they have mentioned the need to choose to the properties and choose Update Driver and Choose from Specific Location, Don't Search, Next, Show All Devices, Next, go to SONY and choose Sony D-VHS. I don't have that option. In fact, I only have Sony Corp in that section, not Sony. When I look on my laptop, I can see Sony, and in there is the Sony D-VHS Device that I am looking for. My desktop does not have that
I checked my laptop, and when the Sony camcorder is plugged into it, I get an AV/C Tape Device under Sound, video, and game controllers.
Oh, my desktop has the same exact operating system as my laptop.
Does anyone have any insight into this? Any advice is greatly appreciated. I called Sony and they said that the camcorder is fine, especially since it works good on the laptop. I spoke with Dell and they said talk to Sony. Typical...
Thanks ahead for your help!