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Windows Updates will not install

Posted on 2006-07-15
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Last Modified: 2008-03-10
We have some 15+ Windows 2003 servers.  They all have different applications and services running.  We've never had a problem with Windows Updates before, but in the last few days Microsoft has released 4-5 updates.  They are not installing on our 2003 Servers.

I have tried everything I can think of:

- Installed through the Windows Update website
- Installed through the icon in the tray
- Closed all programs and installed
- Rebooted many times
- Installed one at a time

Nothing works.  It keeps saying "Unable to successfully be installed."

Here's the funny thing: some servers do install some updates, others install none of them.  There is no correlation between what updates install and where.  The sheer majority of updates are not installing.

Also, all of our XP machines install the updates just fine.

Here is a list of updates that, for the most part, are not installing:
917537
890830
917159
914388

FYI: I am logged into the console as Administrator.  There are no other users on the machine (in fact, no other users exist except Administrator.  Administrator, obviously, has full privledges all around)

One more thing: I see nowhere where I've even got an error number or an error described in any way (or I'd have searched for them).  On the WU website, it just tells me it failed and suggests I reboot and try again.  No error numbers anywhere.


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Question by:downstairs
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Accepted Solution

by:
Sembee earned 2000 total points
ID: 17116040
I had this happen on a number of servers that I was updating.
Rebooting the server fixed it for most of them.

However on one, I had to reset the automatic update system.
At the end of this page on my web site I have a short script for resetting the updates.
http://www.amset.info/windows/auto-updates.asp

Reboot the machine, then run the reset script before trying to install the updates again.

Simon.
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Author Comment

by:downstairs
ID: 17117360
Sembee:

Wow... that did it.  And your site has actually helped me with some other issues that I was having on my XP box.

Thank you for all the information.  I never knew that you could control WU that much.

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