Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

XP Won't even begin to shutdown or logoff.

Posted on 2006-07-15
2
Medium Priority
?
1,139 Views
Last Modified: 2011-10-03
I have a PC that won't shutdown, but unlike most shutdown problems, this machine doesn't even begin the shutdown process.  Regardless of how I try to initiate a shutdown, restart or even logoff, nothing happens:  even the power button doesn't initiate a shutdown, using the task manager menus does nothing, selecting shutdown from the start menu brings up the 3 button shutdown dialog but nothing happens regardless of which button is pressed.

The PC has just been scanned with 4 different antispyware programs and 2 different antivirus programs.  As far as I can tell it's clean.

I've disabled fast user switching.

I'm trying to decide whether a repair install is likely to help, or if I should start looking for a hardware problem.

Has anyone seen anything like this before?
0
Comment
Question by:OzoneFriendly
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 15

Assisted Solution

by:venom96737
venom96737 earned 60 total points
ID: 17116261
try going to command prompt and type shutdown -s see if it will go through then
0
 
LVL 4

Accepted Solution

by:
Purple_Sky earned 90 total points
ID: 17116431
repair installation would be the first thing i would do.

http://www.michaelstevenstech.com/XPrepairinstall.htm

If you do not wish to do a repair installation as the first thing you try then you can try the system file checker. start - run - sfc /scannow if it doesnt work a repair will do the trick. If still the same problem goes on then your solution should be a bios flash.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
For both online and offline retail, the cross-channel business is the most recent pattern in the B2C trade space.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…
Suggested Courses

604 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question