Solved

XP Won't even begin to shutdown or logoff.

Posted on 2006-07-15
2
1,129 Views
Last Modified: 2011-10-03
I have a PC that won't shutdown, but unlike most shutdown problems, this machine doesn't even begin the shutdown process.  Regardless of how I try to initiate a shutdown, restart or even logoff, nothing happens:  even the power button doesn't initiate a shutdown, using the task manager menus does nothing, selecting shutdown from the start menu brings up the 3 button shutdown dialog but nothing happens regardless of which button is pressed.

The PC has just been scanned with 4 different antispyware programs and 2 different antivirus programs.  As far as I can tell it's clean.

I've disabled fast user switching.

I'm trying to decide whether a repair install is likely to help, or if I should start looking for a hardware problem.

Has anyone seen anything like this before?
0
Comment
Question by:OzoneFriendly
2 Comments
 
LVL 15

Assisted Solution

by:venom96737
venom96737 earned 20 total points
ID: 17116261
try going to command prompt and type shutdown -s see if it will go through then
0
 
LVL 4

Accepted Solution

by:
Purple_Sky earned 30 total points
ID: 17116431
repair installation would be the first thing i would do.

http://www.michaelstevenstech.com/XPrepairinstall.htm

If you do not wish to do a repair installation as the first thing you try then you can try the system file checker. start - run - sfc /scannow if it doesnt work a repair will do the trick. If still the same problem goes on then your solution should be a bios flash.
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
How to copy the boot option from a different installation 11 157
outlook PST max size limit 3 109
Number of files limit per folder in XP? 12 75
no display on laptop 5 74
Are you unable to synchronize your OST (Offline Storage Table) file with Microsoft Exchange Server? Is your OST file exceeding 2 GB size limit? In Microsoft Outlook 2002 and earlier versions, there is a 2 GB size limit for the OST file. If the file …
Issue: Unstable cursor in Windows XP and Windows runs extremely slow in that any click will bring up the Hour glass (sometimes for several seconds before giving you what you want) . Troubleshooting Process and the FINAL FIX: This issue see…
This Micro Tutorial will teach you how to censor certain areas of your screen. The example in this video will show a little boy's face being blurred. This will be demonstrated using Adobe Premiere Pro CS6.
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download. This will be demonstrated using Microsoft Expression Encoder 4.

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now