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cartridge bay never centers for the installment of new cartridge

Posted on 2006-07-15
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Last Modified: 2010-08-05
Hi Everyone:

        I have recently purchased a new Lexmark 2400 Series Printer.  To my surprise, the cartridge bay never centers for the installment of the new cartridge which came with the package.  There is not any reference made within the troubleshooting section of such a problem.  

        Since I removed several different strips of tape which helped secure different areas of the printer, I am wondering if it could be locked in that position.

         Any help regarding this post will be appreciated.

         Thank you

         George
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Question by:GMartin
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nobus earned 500 total points
ID: 17117113
George, if all the locking tape is removed, it should come to the center.
from their pages :

-- Multiple ease-of-use features, including one-click driver installation and open-and-load cartridge     <-------!!!installation "Lexmark continues to introduce technical innovation while driving high-end features down into lower price points," said Jeff Willard, director of marketing for Lexmark's U.S. Consumer Printer Division.
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Author Comment

by:GMartin
ID: 17134240
Hi

      It was a mechanical defect in the printer itself.  As such, I went ahead and got a different one, Lexmark 2400 Series with less features such as being a copier and scanner.  I really did not need all of this extra stuff the defective printer offered anyway.

       Thanks for the quick followup to this concern.  It is now resolved.

       George
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LVL 92

Expert Comment

by:nobus
ID: 17136313
Sorry to hear that George - and have a nice day !
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