eng_khalid101
asked on
Print spooler stops suddenly
Dear experts,
I have two windows 2000 servers with SP2 work as citrix servers (Citrix Metaframe Xp 1.0 + service pack 1/feature release 1) one of them the Print spooler service stops suddenly so I have to restart it manually and that happened more than one time, is there any hotfix solves this problem without any effect to overall process ????
I have two windows 2000 servers with SP2 work as citrix servers (Citrix Metaframe Xp 1.0 + service pack 1/feature release 1) one of them the Print spooler service stops suddenly so I have to restart it manually and that happened more than one time, is there any hotfix solves this problem without any effect to overall process ????
ASKER
thanx
but I have more than 35 printer on each server , how can I know the "bad" driver?
but I have more than 35 printer on each server , how can I know the "bad" driver?
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ASKER
thanks for help ,
I think seriously in upgrading , put is there now any hotfix can solve my problem temporary??
I think seriously in upgrading , put is there now any hotfix can solve my problem temporary??
Hi Khalid,
Here's an article in a MyCitrix.com forum regarding print spooler issues on PSXP. There's a link to a couple of specific hotfixes (CTX103787 & MS KB 888191) plus a link to a Troubleshooting doc for buggy print drivers at: http://www.printingsupport.com/proces.htm .
Here's the link to the MyCitrix forum doc:
http://support.citrix.com/forums/thread.jspa?messageID=309644&fromSearchPage=true
Just curious, how long has your print spooler been stalling? If it's recent, check and see if any new printers were introduced to your environment. There usually isn't a hotfix for bad drivers in Citrix :( , just plain old troubleshooting to find the bad driver and either get it updated or replaced with a "generic driver" (HPLJ2, HPLJ5, etc...).
Hope this helps,
Scooter
Here's an article in a MyCitrix.com forum regarding print spooler issues on PSXP. There's a link to a couple of specific hotfixes (CTX103787 & MS KB 888191) plus a link to a Troubleshooting doc for buggy print drivers at: http://www.printingsupport.com/proces.htm .
Here's the link to the MyCitrix forum doc:
http://support.citrix.com/forums/thread.jspa?messageID=309644&fromSearchPage=true
Just curious, how long has your print spooler been stalling? If it's recent, check and see if any new printers were introduced to your environment. There usually isn't a hotfix for bad drivers in Citrix :( , just plain old troubleshooting to find the bad driver and either get it updated or replaced with a "generic driver" (HPLJ2, HPLJ5, etc...).
Hope this helps,
Scooter
ASKER
Do I have to buy Subscription? or go to site and download Feature Release 3 then install it without any fee
Good Luck,
Scooter