asked on

My hp pavilion laptop doesn't boot

I have got hp pavilion ze5300 and having problem to boot the machine.

when i turned off and turned ON the laptop i get black screen with this message:

Press ESC to change boot order
Press <F2> to enter setup, <f12> to boot from LAN

i can hear continue clicking sound from the laptop.........

When i press ESC or F2 or F12 nothing happens if i don't press those keys right after turning on the laptop

IF i press ESC key as soon as i get above message then it will start to show the system info like
CPU
RAM
System BIOS shadowed
Video BIOS shadowed

How can i solve this problem so that i can boot and log into the my windows (WInXP)

ASKER CERTIFIED SOLUTION

svdkumar

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Moncapitaan

I am certain your hard-drive is broken. the clicking sound is probably the hard-drive in seek mode trying to start itself up.

Visit this link:
http://support.wdc.com/download/

Download either data lifeguard diagnostic tools for DOS (floppy) or (cd) and boot from floppy or cd to run a diagnostic on
your Hard-Drive.

the reason for the error messages is the laptop has no boot device becuse the hard-drive is faulty.

M

ded9

Check this out

https://www.experts-exchange.com/questions/21829383/HP-laptop-will-not-boot-past-HP-splash-screen.html

Sounds like drive connections. Re-connect hard disk and re-boot? There is a boot repair tool in Repair console

Also can try this

Download
http://www.dposoft.net/

Create bootable cd or floppy
Set boot priority first as cd or floppy

Then just follow the onscreen to repair hard disk

Give it a shot

Reps

joy333

ASKER

i will try and let you know guys:

when i press F2 it keeps saying entering data......it doesn't give me option to change or check the boot order

joy333

ASKER

I think all the all the solution provided above requires to change the boot order (cd or floppy) but i even can not change the boot order.
How can i change the boot order? when i press ESC i will get the HP splash screen.

ded9

Without changing the boot order try my above solutions

joy333

ASKER

ded9
i am really new in hard ware issue, do you want me to unscrew the laptop and unplug the hard disk?
How can i run the repair console?

can you advice me ! thanks!

Moncapitaan

No there is no need top remove the hard-drive.

Follow my guide and you will boot the pc from a boot CD or Boot Floppy that you will create from downloading
the dlg files.

M

ded9

No dont unscrew the hard drive

First try

Download
http://www.dposoft.net/

Create bootable cd or floppy
Set boot priority first as cd or floppy

Then just follow the onscreen to repair hard disk

Give it a shot

Moncapitaan

ded9: If having run HDD Regenerator this makes the pc boot, what would you recommend the next step be ?

I dont think badsectors cause "clicking noises", It sounds like a mechanical fault in the Hard-Drive.

M

ded9

Should work

Try it

Download
http://www.dposoft.net/

Create bootable cd or floppy
Set boot priority first as cd or floppy

Then just follow the onscreen to repair hard disk

Give it a shot