abpowell
asked on
own a 2005 iMac 1.6GHz flat panel 17" running 10.3.8. Have problems, need help.
I've learned so much on this site, my friends now think I am somehow now a computer guru. Regardless I know nothing, absoutely zero about Macs. So this post for a friends computer( whom I have just about talked into joining this site. However, I had to admit I hadn't to anyone in Mac World since I dont own one) Therefore, all replies will be most appreciated.
I own a 2005 iMac 1.6GHz flat panel 17" running 10.3.8. Recently @ startup the screen will be nothing but all multi colered lines and dashes. If it the computer got through this and fully booted, icons, menues and dock are jumpie with less lines and spaces. Hardware test disk 2.2.1 shows no problems (even in extended mode). However when I startup machine in "Safe Boot Mode", problem goes away. Any ideas???
Thanks for any help
I own a 2005 iMac 1.6GHz flat panel 17" running 10.3.8. Recently @ startup the screen will be nothing but all multi colered lines and dashes. If it the computer got through this and fully booted, icons, menues and dock are jumpie with less lines and spaces. Hardware test disk 2.2.1 shows no problems (even in extended mode). However when I startup machine in "Safe Boot Mode", problem goes away. Any ideas???
Thanks for any help
SOLUTION
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Hi abpowell,
If you have already zeroed all data and install the system. It is a hardware problem. I have heard of such problem before. If the machine is under warranty you better call Apple now :).
If you have already zeroed all data and install the system. It is a hardware problem. I have heard of such problem before. If the machine is under warranty you better call Apple now :).
ASKER CERTIFIED SOLUTION
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Hi bthomasian,
I thought that Apple comes with 1 year hardware warranties and AppleCare extends another 2 years.?? hmm, I better check my agreement
I thought that Apple comes with 1 year hardware warranties and AppleCare extends another 2 years.?? hmm, I better check my agreement
ASKER
OOPs got the accept and assist reversed. Sent message to Editor to correct. I don't know if it matters or not. But thanks for the help.
You get 2 years and 9 months with an AppleCare agreement, otherwise it's 3 months unless it was different back then? I always get the AppleCare agreement myself. You maybe right about one year, maybe it's just the Phone support that you loose after 3 months. Zapping PRAM wasn't helpful I take it?
byt
byt
abpowell,
it is alright, don't worry about it.
bothomasian,
I remember the hardware warranty is 1 year but phone support is only 3 months. Anyway, I will check my agreement just in case.
it is alright, don't worry about it.
bothomasian,
I remember the hardware warranty is 1 year but phone support is only 3 months. Anyway, I will check my agreement just in case.
ASKER
Again Many thanks