Fax machine on same line receives faxes that are outgoing from Windows Fax service
Posted on 2006-07-16
I set up the Windows Fax service for a client last week, running on Small Business Server 2003. I've configured it only to send, and not to receive faxes, as they want their actual fax machine to still do the receiving job. Faxes can be sent out no problem, and the machine is receiving that faxes. Everything's working well, except for one strange problem:
The fax machine in the office receives a copy of any fax sent OUT by the Windows Fax service. The person you're sending the fax to receives their copy just fine, but the fax machine that's on the same line as the Windows Fax service also receives a copy of the fax. Wierd...
I figure I could move the Windows service to a different phone line, or just tell my client to ditch their fax machine, but is there another solution?