Exchange Defrag error (Help)

Posted on 2006-07-16
Last Modified: 2010-08-06
Everytime I try to run a defrag I get this error:

Operation terminated with error -2102 (JET_errCallbackNotResolved, A callback function could not be found) after 38019.859 seconds.

See the text copied from DOS below:

D:\Util>c:eseutil /d e:priv1.edb

Microsoft(R) Exchange Server Database Utilities
Version 6.5
Copyright (C) Microsoft Corporation. All Rights Reserved.

Initiating DEFRAGMENTATION mode...
            Database: e:priv1.edb
      Streaming File: e:priv1.STM
      Temp. Database: TEMPDFRG652.EDB
Temp. Streaming File: TEMPDFRG652.STM

                  Defragmentation Status (% complete)

          0    10   20   30   40   50   60   70   80   90  100

Operation terminated with error -2102 (JET_errCallbackNotResolved, A callback function could not be found) after 38019.859 seconds.
Question by:kapara
LVL 29

Accepted Solution

mass2612 earned 500 total points
ID: 17119305

I've not come across this issue before but it seems quite a few poeple have but they can't seem to find a solution. You might want to start some basic checks i.e.

1. Do you have enough free disk space to run the defrag on the local server you'll need 110% if the current database size free
2. Check the database for errors -
3. Do you have any AV services running that could be interfering - maybe diable all AV software while running the eseutil

Expert Comment

ID: 24356904
I found running "eseutil /g" against the store fixed my problem.
I could then run "eseutil /p" against the same store without the error.

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