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Cannot install Transition Pack on SBS 2003

Posted on 2006-07-17
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Last Modified: 2008-01-09

Hello,

Our server has been through alot of issues from sharepoint not running, alot of unresolved issues on best practices analyser and being unable to install SBS SP1. The server was reinstalled and SBS SP1 has been installed successfully but we still can't install transition pack. The error says "please install SBS 2003 SP1 before proceeding with the installation of transition pack".

The SP1 was reinstalled twice but we still have the same error. Please what can be the cause of this?
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Question by:bethgurl
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17127203
If you had problems with Sharepoint not running, then you wouldn't have been able to fully install SBS SP1.  Did you install ALL 5 components of SP1?  (see http://sbsurl.com/sp1)

Jeff
TechSoEasy
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by:bethgurl
ID: 17183298

Yes all 5 components of SP1 were installed succesfully. But as you rightly said, it seems we haven't been able to fully install SBS SP1 because the transition pack has now been installed, yet companyweb is still down even though sharepoint service is now running. Please what can i do next?
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Jeffrey Kane - TechSoEasy earned 500 total points
ID: 17189637
Well, it's really difficult to assess your situation because you don't tell me what you did to be able to install the transition pack! ??

Did you follow these instructions to install the transition pack: http://download.microsoft.com/download/b/c/6/bc6a736b-faeb-43e1-ab61-17fed7f9ea40/SBSUnlimitGetStart.htm ??

Full info on the pack is here:
http://blogs.technet.com/sbs/archive/2006/01/12/417350.aspx

Jeff
TechSoEasy
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Author Comment

by:bethgurl
ID: 17231516
Yes my team strictly followed the instructions to install the transition pack.

Well my colleague sent a mail with the error message and error log to microsoft help & suport center, and we were told to download a fresh copy of SBS SP1 (5th download) and install it before re-installing the transition pack, which worked thankfully.

As for the companyweb not coming up, i had to remove and then extend/upgrade virtual server on the sharepoint central administration page using article 829113 on Microsoft's KB site.

Thanks alot...
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