Solved

Critical Exchange Server 2003 down after planed power outage!!

Posted on 2006-07-17
8
1,445 Views
Last Modified: 2008-01-09
All,

I have the following errors on the Windows 2003 Server with Exchange 2003:
====================================================
Process STORE.EXE (PID=3996). An LDAP Notify call failed - Server=pansffile.Pantheonventures.com Error code=80040952. Base DN=CN=Mailbox Store (PANLONMAIL),CN=London,CN=InformationStore,CN=PANLONMAIL,CN=Servers,CN=Pantheon Group,CN=Administrative Groups,CN=Pantheon Group,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Pantheonventures,DC=com, Filter=, Scope=0.
For more information, click http://www.microsoft.com/contentredirect.asp.
MSExchangeDSAccess
LDAP
Event 2066
====================================================
DSACCESS returned an error '0x80004005' on DS notification. Microsoft Exchange System Attendant will re-set DS notification later.
MSExchangeSA
Event 9154
====================================================
The Win32 API call 'DsGetDCNameW' returned error code [0x54b] The specified domain either does not exist or could not be contacted.  The service could not be initialized.  Make sure that the operating system was installed properly.
MSExchangeAL
Service Control
Event 8250
====================================================
Unexpected error <<0xc103073a - Unable to create the required MAPI profile. Please verify that you have sufficient permissions to write to the MAPISVC.INF file.>> occurred.
MSExchangeSA
Monitoring
Event 1005
====================================================
LDAP Bind was unsuccessful on directory panlondb1.Pantheonventures.com for distinguished name ''. Directory returned error:[0x51] Server Down.    
MSExchangeAL
LDAP Ops
Event 8026
====================================================
System Attendant Service failed to create session for virtual machine PANLONMAIL. The error number is 0x8007203a.
MSExchangeFBPublish
Event 8213
====================================================


We had a planned power outage at the weekend, and when I brought the server back up last night, no mail. The above errors are evident, amongst other that are usually tehre, so i did not list them.

All email works internally fine. When we send email out, the message with from and subject gets through, but with the body stripped out. No mail gets in at all.

Our business is crippled and I am the only IT guy here due to some recent restructuring!

If anyone at all can help, please...

Will
0
Comment
Question by:PantheonV
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
8 Comments
 
LVL 104

Expert Comment

by:Sembee
ID: 17121195
If your server is down, then call Microsoft.

Right now.

It will be worth the fee alone.

The server seems to have some problems talking to the domain correctly.

Seriously, if the business is down, then Microsoft are your best option.

Simon.
0
 

Author Comment

by:PantheonV
ID: 17129998
Turns out it was GFI (www.gfi.com). This thing has broken our Exchange server 4 times n the last 18 months, and this time I disabled it first before anything else. Still no joy. However, after 8 hours of umming and ahhing with a fellow Exchange guru, and microsoft on a 3-way call, my boss came down and suggested I uninstall GFI. He has less patience with it than I do. At wits end I decided I may as well... rebooted, and it all worked again!

However, at a cost of all emails for yesterday... As far as the internet was concerned, email was getting through tothe server, so email did not queue anywhere at ISP. The Exchange queues never received the mail, so no queueing there... so uninstalling GFI to make it work.. all emails lost!

Needless to say I am on to GFI live chat to find out what they plan to do about it! :(

Thanks for suggestion. I reckon although I of course would have done that eventually, 100 points for the effort.

The rest returned, please, administrator.

Will
0
 
LVL 104

Expert Comment

by:Sembee
ID: 17130061
I had GFI do something similar to me a little while ago. All the emails were queued or quarantined. You may want to see if they are in there. If so, drop the physical files in to pickup under \exchsrvr\mailroot\vs 1\ and Exchange will process them again.

Simon.
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 

Author Comment

by:PantheonV
ID: 17131652
Will the files (EML format) work?
0
 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 17131728
If you have found a pile of eml file and when you look at them in notepad they look like raw SMTP messages, then there is a good chance they will work. Copy them in the folder I outlined. If you copy them then the worst that can happen is that Exchange ignores them.

Simon.
0
 

Author Comment

by:PantheonV
ID: 17136285
Simon,

Cheers mate. Before you posted the second post I had found the EML files in question, and I was planning on using Thunderbird to open each one and forward as necessary. But copying them to the pickup folder did the trick, and processed all 500 or so emails in about 30 mins. Fantastic, and worth every point! :)

Cheers
0
 

Author Comment

by:PantheonV
ID: 17136297
Oh, for anyone else who might suffer this in furtue, I found the emails in MailSecurity's Failed Mails folder. Previously I was focusing on MailEssentials, and the quarantine,e tc., but could not find anything. I was on the phone to GFI for about 45 mins getting more irate at every iteration of their hold song and sales, when it occurred to me it might not be MailEssentials, and that's why it was different this time to the last 4 times. SO I traced through the MailSecurity folders and found about 500 EML files within the specified date range!

Sorted.
0
 
LVL 104

Expert Comment

by:Sembee
ID: 17136650
Mail Security has done that to me before as well.

Simon.
0

Featured Post

Enroll in May's Course of the Month

May’s Course of the Month is now available! Experts Exchange’s Premium Members and Team Accounts have access to a complimentary course each month as part of their membership—an extra way to increase training and boost professional development.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
This article explains how to install and use the NTBackup utility that comes with Windows Server.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question