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IE 6 (up to date, patched, etc) yields an unterminated strong constant error, code 0, when trying to view mapquest.com maps

Posted on 2006-07-17
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Last Modified: 2008-02-01
Anyone have any idea?  Corporate build, so I can't use third party products.  I'm trying to find a cure, rather than re-imaging the machine.  Everything else works fine... but when he visits mapquest.com and tries to view maps in the US, he gets an error on the page, which is an unterminated string constant, error code 0.  Oddly enough, if I try and view UK maps on mapquest, they come up fine.  But anything int he US yields the same error.  No issues (at least that we've found) with any other site.  maps.google.com works fine, etc.

Thanks for the help.
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Question by:bishoptango
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11 Comments
 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 17121475
Hello there,

Have you tried to clear your cache and tem files? Also try restoring IE defaults: Tools , Internet Options, Advance Tab, Restore Defaults. Have you tried a different Web Browser like FireFox? You could also try uninstalling/reinstalling IE Browser.

Keep us updated
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LVL 65

Expert Comment

by:rockiroads
ID: 17121513
Could be a bug in the javascript or html code of mapquest. That is possible, That kind of error, u can get if you dont terminate your string properly

What is the exact search criteria he used. That is what u want, and if its reproducable, well then its not his machine thats at fault.

Try posting the search criteria here
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Author Comment

by:bishoptango
ID: 17121523
I have cleared the cache and deleted temp files.  Other browsers work fine.  It works fine for him on his other pc, so it isn't profile related.  It's something specific to this pc.  Have tried restoring defaults as well.
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Expert Comment

by:ded9
ID: 17121580
http://windowsxp.mvps.org/IEFIX.htm

Try the above link

Surely will resolve your issue


Reps
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LVL 38

Expert Comment

by:younghv
ID: 17121691
BT,
Have you checked for 'Errors' and 'Warnings' in your Event Viewer (Applications and System)?
It may give you a clue to a more specific problem.
Good Luck,
Vic
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Expert Comment

by:Will Szymkowski
ID: 17122196
Also you might want to try doing a hijackthis scan on the computer.
Here is the download
http://www.download.com/HijackThis/3000-8022_4-10379544.html?tag=lst-0-1

Run the program and then go to www.hijackthis.de and copy/paste you log files into the text box and press analyze. Then scroll down to view all of the entries on your computer. See if that helps.
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Expert Comment

by:war1
ID: 17122332
Greetings, bishoptango !

1. Disable third party extensions. With IE open, go to Tools > Options > Advanced. Uncheck "Third party extensions". Click Ok. Reboot computer.

2. You said you have reset IE settings.  Did you do the following? Go to Tools > Internet Options > Programs.  Click on "Reset Web Settings" button. Go to Advanced tab and click "Restore Defaults" button. Go to Security tab and move the bar to Medium or Default. Click OK. Close all browsers. Reboot the computer.

3. Check if a program running in the background is interfering with Internet Explorer. Temporarily disable antivirus, firewall, antispyware, ad-blocker, popup blocker, and all Norton programs.

4. Repair or reinstall Internet Explorer and Outlook Express in Windows XP
http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm
OR
http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378

Best wishes!
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Author Comment

by:bishoptango
ID: 17130835
I like the IEFix idea but I don't have access to the SP2 or Service Pack location as this is a corporate build.  System is free of hijacking, spyware, viruses.  I'll check the third party extensions idea.  

Thanks for all the ideas.  I appreciate the help!
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Accepted Solution

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ded9 earned 500 total points
ID: 17140932
hi  bishoptango

If you don't have the Windows installation CD, and if the installation source files are not present in the hard disk, you may click  Cancel. IEFix will continue with DLL registration part

Ded9
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Author Comment

by:bishoptango
ID: 17154711
ded9, you're brilliant.  Cheers, mate.  That absolutely did the trick.  Simply fabulous... a one stop easy solution.

Brilliant.
Steven
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Expert Comment

by:ded9
ID: 17154916
bishoptango Thank you very much for the compliments.

 " Enjoy "

Ded9
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