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Automatic popup of email addresses when typed in the 'To' line

Posted on 2006-07-17
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Last Modified: 2010-04-08
If I type an email address in the 'To:' line a list starts to build as I send emails to different people.  Is this a file or setting some where on the computer?  I have a user who's list resets to blank once she shuts down the computer and then re-opens Outlook.  The rebuild of the list starts over.  
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Question by:conderscott
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war1 earned 500 total points
ID: 17122966
Greetings, conderscott !

I assume you are using Outlook 2002 or 2003. The list is kept in a nickname file, .NK2.  The reason the file may be going blank is that it is corrupt. Delete or rename the file and Outlook will recreate it.

Close Outlook. Search for *.NK2 and rename the file.  .NK2 file is located in
C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook folder.

It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders".  Click OK.

Best wishes!
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by:conderscott
ID: 17124153
Thanks that worked!!!
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by:war1
ID: 17124227
conderscott,

Glad deleting the nickname file work for you.  Please account my comment above with an excellent grade.
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LVL 97

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by:war1
ID: 17155146
conderscott,

We have not heard from you in awhile. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
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