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multiple users with same address?

Basically we have a user with the support@domain.com address linked to their account. They are going to be gone for a few days and those emails sent to that specific address need to be received by others and abaility to reply to. I wanted to add that same address to the other users' but AD came back and said the address was in  use

how can I do this?
2 Solutions
Create a distribution group and assign support@domain com to it.

Another option would be to put the address on to a mail enabled public folder and set the permissions as required.

shankshankAuthor Commented:
ivasoft: so if i create a distributation group what group scope do i put? Also do i create an email alias for it too or how do i attach support@domain.com if it is already associated with a user
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