Solved

Backup Assist/Windows XP Backup error, wrong tape placed in drive

Posted on 2006-07-17
7
335 Views
Last Modified: 2008-02-01
I have a DELL box running Windows XP, using Backup Assist (www.backupassist.com) application, which uses Windows XP Backup (adds a friendlier user interface and some more features). The Tape drive being used is a Quantum Travan 20/40GB Tape Backup (Quantum Manufacturer Part# : STT220000A). We are using 40GB tapes (the total of backup files is about 5GB right now so no compression is being used. Everything is working fine, except our Wednesday Tape.

Every Thursday morning we get this message:

BackupAssist Backup Summary
---------------------------
Date performed: Wednesday, July 12, 2006 10:00:10 PM
Label: Wednesday
Job name: Accounting Backup
Backup Method: Full
Backup Mode: Overwrite
Destination: Tape - Seagate STT3401A


The backup operation was not attempted because the wrong tape was placed in the tape drive.

Tape in the drive: Monday (5/1/2006 22:00 Seq30)
Expected: Wednesday


Not sure why this happens as I prepared all the tapes together, consecutively. Monday, Tuesday, Thursday and Friday work just fine. Does anyone know how I can re-write the label for this Wednesday tape so the Backup Software/Tape Drive will see it as such and continue with the backups.

I already checked for a re-format option, but it is greyed out, even when checking it direct from XP Backup and the tape is not locked.
0
Comment
Question by:kcham44
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
7 Comments
 
LVL 1

Assisted Solution

by:Ashaman074
Ashaman074 earned 150 total points
ID: 17124312
It sounds like for whatever reason, that tape is not labeled properly or the label was overwritten/damaged.  The easiest way is just to do a quick manual backup (just select a single small file) on that tape; you will be prompted to enter a label during the process.

Not to direct to the competition, but there is a good FAQ on it at:

http://www.tek-tips.com/faqs.cfm?fid=5023

Notice the section on the /UM switch.  This is for Unmanaged mode, which is sometimes a good option to use with a standalone library.  Basically you have no more worries about which tape or what label is in the drive.  If it is in there, it gets backed up on :)

Good luck!
0
 
LVL 1

Expert Comment

by:Ashaman074
ID: 17124321
Oh yeah, and not to suggest the obvious, but the tape could be defective also...
0
 
LVL 1

Expert Comment

by:Ashaman074
ID: 17124331
...and finally, here is the article on setting up unmanaged backups:

http://support.microsoft.com/?kbid=239892
0
Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

 
LVL 88

Accepted Solution

by:
rindi earned 350 total points
ID: 17124764
Try right clicking "My Computer", "Manage", "Storage", "Removable Media" and look for the tape, then right click on the tape and select "Properties". Now just change the tape to suite you best.
0
 

Author Comment

by:kcham44
ID: 17128350
Thank you for your prompt responses. I will attempt these and award you when completed. 1-2 days. This is a remote client so I need go to their office to attempt.
0
 

Author Comment

by:kcham44
ID: 17144633
Great tip Rindi. Quick, easy and to the point. Not to overlook the valuable info provided by Ashaman. I will add both of your ideas/tips to my arsenal for future reference.

Thanks again. The backup just completed successfully as "Wednesday" I noticed there were 2 Mondays listed in the management console. I inserted the Tape marked "Wednesday, but labeled as "Monday" (the second Monday) into the drive and after a few seconds it showed up as mounted, made adjustment of title/info as per Rindi...and BINGO!
0
 
LVL 88

Expert Comment

by:rindi
ID: 17145191
your welcome
0

Featured Post

Are You Using the Best Web Development Editor?

The worlds of web hosting and web development are constantly evolving. Every year we see design trends change, coding standards adapt and new frameworks/CMS created. With such a quick pace of change it’s easy to get lost trying to keep up.

See if your editor made the list.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

AWS Glacier is Amazons cheapest storage option and is their answer to a ‘Cold’ storage service.  Customers primarily use this service for archival purposes and storage of infrastructure backups.  Its unlimited storage potential and low storage cost …
Compliance and data security require steps be taken to prevent unauthorized users from copying data.  Here's one method to prevent data theft via USB drives (and writable optical media).
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

622 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question