Exchange Mailbox Management tab missing
Posted on 2006-07-17
I recently created a recipient policy that runs once a week and deletes emails that are older than 180 days from all user inboxes on all exchange servers in the organization.
Under exchange system manager>>recipients>>recipient policies>> we have 6 total including the one I created to clean out the mailboxes. The mailbox cleanup policy is 2nd to last, just above the default recipient policy.
When viewing the properties of this policy from an actual exchange server, there are 3 tabs, "General", "Mailbox Manger Settings (Policy)", and "Details".
However when viewing the properties of this same policy from a non-exchange server (ie notebook with exchange system manager loaded) the "Mailbox Manager Settings (Policy)"
tab is absent. Instead there is a tab named "email addresses" that has a default smtp address of ourdomain.ent.
Does anyone know why this is, and what is the significance of the "email addresses" tab. We had a problem a couple of weeks ago where a small group of user's default smtp address had reverted to ourdomain.ent and they were not able to send email. Someone in our IT dept seemed to think that the mailbox management recipient policy was to blame in changing the default smtp address of those users. The ourdomain.ent was changed to ourdomain.com.
How will this smtp change effect the mailbox cleanup policy if at all? And is it even possible for the mailbox cleanup policy to have changed any users default smtp address in the first place?
We run Exchange server 2000 sp3