?
Solved

5.1.0 - Unknown address error - 554 - Rejected for policy reasons

Posted on 2006-07-17
3
Medium Priority
?
8,916 Views
Last Modified: 2008-01-09
Hi All
Quick question regarding the following
One of our NZ users is trying to send an email, but recieves the following

The following message to <r.kniglt@pgnz.org.nz> was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 554-'Mail for r.kniglt@pgnz.org.nz rejected
for policy reasons.'

We Are using Exchange 2003, and Outlook 2003
Any help would be much appreciated
Cheers

 
 
 
0
Comment
Question by:Tyco_Healthcare
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 17126335
That isn't an Exchange message.
Therefore the email message is being blocked. You will need to ask the recipient why.

A quick DNS report flags that domain as running on Lotus Notes. However if they are blocking for any of the usual DNS issues they need to sort out their own domain first.
http://www.dnsreport.com/tools/dnsreport.ch?domain=pgnz.org.nz

Simon.
0
 

Author Comment

by:Tyco_Healthcare
ID: 17126382
Too Easy
I'll escalate the issue to their admin's.
Thanks heaps for the quick response!
0
 

Expert Comment

by:ice_cream
ID: 24643716
I administer the PGNZ.ORG.NZ domain. That message you received was telling you that the email address does not exist (UNKNOWN ADDRESS). The users last name was Knight, not Kniglt. In these cases a user can email postmaster@"domainname.com" but even easier - just call the recipient and ask if you have the correct email address.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
This article explains how to install and use the NTBackup utility that comes with Windows Server.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question