Solved

5.1.0 - Unknown address error - 554 - Rejected for policy reasons

Posted on 2006-07-17
3
8,818 Views
Last Modified: 2008-01-09
Hi All
Quick question regarding the following
One of our NZ users is trying to send an email, but recieves the following

The following message to <r.kniglt@pgnz.org.nz> was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 554-'Mail for r.kniglt@pgnz.org.nz rejected
for policy reasons.'

We Are using Exchange 2003, and Outlook 2003
Any help would be much appreciated
Cheers

 
 
 
0
Comment
Question by:Tyco_Healthcare
3 Comments
 
LVL 104

Accepted Solution

by:
Sembee earned 125 total points
ID: 17126335
That isn't an Exchange message.
Therefore the email message is being blocked. You will need to ask the recipient why.

A quick DNS report flags that domain as running on Lotus Notes. However if they are blocking for any of the usual DNS issues they need to sort out their own domain first.
http://www.dnsreport.com/tools/dnsreport.ch?domain=pgnz.org.nz

Simon.
0
 

Author Comment

by:Tyco_Healthcare
ID: 17126382
Too Easy
I'll escalate the issue to their admin's.
Thanks heaps for the quick response!
0
 

Expert Comment

by:ice_cream
ID: 24643716
I administer the PGNZ.ORG.NZ domain. That message you received was telling you that the email address does not exist (UNKNOWN ADDRESS). The users last name was Knight, not Kniglt. In these cases a user can email postmaster@"domainname.com" but even easier - just call the recipient and ask if you have the correct email address.
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question