Solved

XP thinks USB-serial converter is a motorola modem

Posted on 2006-07-17
5
2,154 Views
Last Modified: 2013-12-27
I have bought a USB-serial converter. I am trying to install on an XP SP2 laptop. When i follow the install instructions, by plugging it in to an unused USB port, detects new hardware, as expected. For a few seconds it shows "USB Serial controller" but then this changes to "Motorola Comp Modem" and that's the driver that the New Hardware Wizard tries to find and install. I notice that "USB-Serial controller" appears in Device Manager under "Modems" (showing an error) and not under "Ports" as expected.

I have searched my computer for anything to do with phones and Motorola but no luck.

Finally, when I tried installing it on another SP2 laptop computer, the Wizard started up showing "USB device" as it should. So something to do with my machine.

Any ideas? It's a Toshiba satellite A2 but so was the one that it worked on.
0
Comment
Question by:leemingd
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 92

Expert Comment

by:nobus
ID: 17128414
try deleting all usb entries in device manager, then reboot and test
0
 

Author Comment

by:leemingd
ID: 17135807
Do you mean USB entries in the Ports section, USB Controller section?
0
 
LVL 92

Accepted Solution

by:
nobus earned 125 total points
ID: 17136340
start>right click my computer>properties>device manager.
in the usb section, delete ALL usb entries, reboot and test
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you’re like me and you like peace and quiet, saving money, and pretty lights, then this article is for you. For financial reasons, I buy all the Cisco equipment for my home lab second-hand. The first thing to wear out is usually one of the coo…
This article will step through configuring a SonicWALL appliance to utilize an internal DHCP server for Global VPN Client (GVC) hosts.  There are times when using an external (external to the SonicWALL) DHCP server, such as Windows Servers, isn’t pr…
In this video, viewers will be given step by step instructions on adjusting mouse, pointer and cursor visibility in Microsoft Windows 10. The video seeks to educate those who are struggling with the new Windows 10 Graphical User Interface. Change Cu…
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question