[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

XP thinks USB-serial converter is a motorola modem

Posted on 2006-07-17
5
Medium Priority
?
2,158 Views
Last Modified: 2013-12-27
I have bought a USB-serial converter. I am trying to install on an XP SP2 laptop. When i follow the install instructions, by plugging it in to an unused USB port, detects new hardware, as expected. For a few seconds it shows "USB Serial controller" but then this changes to "Motorola Comp Modem" and that's the driver that the New Hardware Wizard tries to find and install. I notice that "USB-Serial controller" appears in Device Manager under "Modems" (showing an error) and not under "Ports" as expected.

I have searched my computer for anything to do with phones and Motorola but no luck.

Finally, when I tried installing it on another SP2 laptop computer, the Wizard started up showing "USB device" as it should. So something to do with my machine.

Any ideas? It's a Toshiba satellite A2 but so was the one that it worked on.
0
Comment
Question by:leemingd
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 93

Expert Comment

by:nobus
ID: 17128414
try deleting all usb entries in device manager, then reboot and test
0
 

Author Comment

by:leemingd
ID: 17135807
Do you mean USB entries in the Ports section, USB Controller section?
0
 
LVL 93

Accepted Solution

by:
nobus earned 500 total points
ID: 17136340
start>right click my computer>properties>device manager.
in the usb section, delete ALL usb entries, reboot and test
0

Featured Post

NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

#Citrix #Citrix Netscaler #HTTP Compression #Load Balance
Arrow Electronics was searching for a KVM  (Keyboard/Video/Mouse) switch that could display on one single monitor the current status of all units being tested on the rack.
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…
In this video, Percona Solution Engineer Rick Golba discuss how (and why) you implement high availability in a database environment. To discuss how Percona Consulting can help with your design and architecture needs for your database and infrastr…
Suggested Courses

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question