XP thinks USB-serial converter is a motorola modem
Posted on 2006-07-17
I have bought a USB-serial converter. I am trying to install on an XP SP2 laptop. When i follow the install instructions, by plugging it in to an unused USB port, detects new hardware, as expected. For a few seconds it shows "USB Serial controller" but then this changes to "Motorola Comp Modem" and that's the driver that the New Hardware Wizard tries to find and install. I notice that "USB-Serial controller" appears in Device Manager under "Modems" (showing an error) and not under "Ports" as expected.
I have searched my computer for anything to do with phones and Motorola but no luck.
Finally, when I tried installing it on another SP2 laptop computer, the Wizard started up showing "USB device" as it should. So something to do with my machine.
Any ideas? It's a Toshiba satellite A2 but so was the one that it worked on.