Solved

XP thinks USB-serial converter is a motorola modem

Posted on 2006-07-17
5
2,148 Views
Last Modified: 2013-12-27
I have bought a USB-serial converter. I am trying to install on an XP SP2 laptop. When i follow the install instructions, by plugging it in to an unused USB port, detects new hardware, as expected. For a few seconds it shows "USB Serial controller" but then this changes to "Motorola Comp Modem" and that's the driver that the New Hardware Wizard tries to find and install. I notice that "USB-Serial controller" appears in Device Manager under "Modems" (showing an error) and not under "Ports" as expected.

I have searched my computer for anything to do with phones and Motorola but no luck.

Finally, when I tried installing it on another SP2 laptop computer, the Wizard started up showing "USB device" as it should. So something to do with my machine.

Any ideas? It's a Toshiba satellite A2 but so was the one that it worked on.
0
Comment
Question by:leemingd
  • 2
5 Comments
 
LVL 92

Expert Comment

by:nobus
ID: 17128414
try deleting all usb entries in device manager, then reboot and test
0
 

Author Comment

by:leemingd
ID: 17135807
Do you mean USB entries in the Ports section, USB Controller section?
0
 
LVL 92

Accepted Solution

by:
nobus earned 125 total points
ID: 17136340
start>right click my computer>properties>device manager.
in the usb section, delete ALL usb entries, reboot and test
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Before I go to far, let's explain HA (High Availability) and why you should consider it.  High availability is the mechanism used to provide redundancy to any service at the same site and appears as a single service to the users of that service.  As…
#Citrix #Citrix Netscaler #HTTP Compression #Load Balance
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question