Darren454
asked on
OWA and OMA Failure - Exchange 2003 Enterprise
Exchange 2003 Enterprise (Backend) Service Pack 1, One Exchange server only.
OWA has completely failed, error message is "Page Cannot be Displayed - HTTP 500 Internal Server Error", this also applies to OMA.
Apart from OMA and OWA Exchange is working fine, no modifications to the server have taken place.
I would be very grateful if anyone can shed some light on the situation, I am fairly new to Exchange, so please take it easy.
OWA has completely failed, error message is "Page Cannot be Displayed - HTTP 500 Internal Server Error", this also applies to OMA.
Apart from OMA and OWA Exchange is working fine, no modifications to the server have taken place.
I would be very grateful if anyone can shed some light on the situation, I am fairly new to Exchange, so please take it easy.
ASKER
Hi Simon
I have been using Microsoft Baseline Security Analyzer 2.0 and Best Practices Analyzer Tool to keep the server updated, perhaps it would be a good idea then to update to service pack 2, is there anything I should watch out for with SP2?
Darren
I have been using Microsoft Baseline Security Analyzer 2.0 and Best Practices Analyzer Tool to keep the server updated, perhaps it would be a good idea then to update to service pack 2, is there anything I should watch out for with SP2?
Darren
Do you have the original release of intelligent message filter (IMF) installed? If so, it needs to be removed as that is now built in Exchange.
Otherwise read the readme file that comes with the service pack - it covers any major issues. However the service pack is rock solid and shouldn't cause too many problems.
Simon.
Otherwise read the readme file that comes with the service pack - it covers any major issues. However the service pack is rock solid and shouldn't cause too many problems.
Simon.
ASKER
Many thanks for you advice, I will give it a go.
Darren
Darren
ASKER
Hi Simon
I have installed service pk 2, it has improved the situation some what, I can now use OMA. OWA now loads but with errors on the page, I have sent you an e-mail with a print screen, I hope you don't mind.
Darren
I have installed service pk 2, it has improved the situation some what, I can now use OMA. OWA now loads but with errors on the page, I have sent you an e-mail with a print screen, I hope you don't mind.
Darren
Check the authentication settings on the Exchange virtual folders in IIS Manager:
/exchange - integrated and basic only
/exchweb - anonymous only
/exadmin - integrated only
/public - integrated and basic only.
Simon.
/exchange - integrated and basic only
/exchweb - anonymous only
/exadmin - integrated only
/public - integrated and basic only.
Simon.
ASKER
Hi Simon
Just checked out the settings, all are as you listed.
Darren
Just checked out the settings, all are as you listed.
Darren
Do make sure that you have flushed out temp internet files before trying again.
Check the application pool settings as well.
/exchange - ExchangeApplicationPool*
/exchweb - ExchangeApplicationPool*
/exadmin - ExchangeApplicationPool*
/public - ExchangeApplicationPool*
/oma - ExchangeMobileBrowseApplic ationPool
/Microsoft-Server-ActiveSy nc - ExchangeApplicationPool
* will probably show ExchangeApplicationPool but greyed out.
Simon.
Check the application pool settings as well.
/exchange - ExchangeApplicationPool*
/exchweb - ExchangeApplicationPool*
/exadmin - ExchangeApplicationPool*
/public - ExchangeApplicationPool*
/oma - ExchangeMobileBrowseApplic
/Microsoft-Server-ActiveSy
* will probably show ExchangeApplicationPool but greyed out.
Simon.
ASKER
Hi Simon
/exchange - ExchangeApplicationPool* Greyed Out
/exchweb - ExchangeApplicationPool* Greyed Out
/exadmin - ExchangeApplicationPool* Greyed Out
/public - ExchangeApplicationPool* Greyed Out
/oma - ExchangeMobileBrowseApplic ationPool* Execute Permissions = Scripts Only, Application Pool = ExchangeMobileBrowseApplic ationPool
/Microsoft-Server-ActiveSy nc - ExchangeApplicationPool* Execute Permissions = Scripts and Executables, Application Pool = ExchangeApplicationPool
Darren
/exchange - ExchangeApplicationPool* Greyed Out
/exchweb - ExchangeApplicationPool* Greyed Out
/exadmin - ExchangeApplicationPool* Greyed Out
/public - ExchangeApplicationPool* Greyed Out
/oma - ExchangeMobileBrowseApplic
/Microsoft-Server-ActiveSy
Darren
ASKER
Hi Simon
Problem solved
Authentication problem, ExchWeb changed to Intergrated and Basic
Thanks for your help
Darren
Problem solved
Authentication problem, ExchWeb changed to Intergrated and Basic
Thanks for your help
Darren
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ASKER
Hi Simon
Thanks for that, I will have a look.
Darren
Thanks for that, I will have a look.
Darren
That would be the first thing I would suggest as it will probably reset the OWA folders to their correct settings.
Simon.