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Winlogon trying to access Internet

Posted on 2006-07-18
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Last Modified: 2008-01-09
I have a problem with Winlogon trying to access the Internet - my firewall stops it but how do I remove the problem?

Thanks

Colin Northway
0
Comment
Question by:gaa18
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13 Comments
 
LVL 32

Assisted Solution

by:rsivanandan
rsivanandan earned 400 total points
ID: 17129433
The system's winlogon should be in C:\windows\system32

Where is this winlogon on your machine which is trying to make a connection ?

1. In command prompt do 'netstat -ab', that should give you the info with process.

2. Do a search in your machine and find out where all you have 'winlogon.exe'.

Cheers,
Rajesh

0
 
LVL 47

Accepted Solution

by:
rpggamergirl earned 1600 total points
ID: 17129621
Winlogon key is open use by a lot of malware, let's check if your winlogon notify keys are clean, let us look at your hijackthis log.

Please download HijackThis 1.99.1
http://www.cyberanswers.org/forum/uploads/HijackThis1991.exe
Open Hijackthis, click "Do a system scan and save a logfile" don't fix anything yet.

Then go to the below link and login using your Experts-Exchange username and password.
http://www.ee-stuff.com
Click on "Expert Area" tab
type or paste the link to your Question
"Browse" your pc to the location of your Hijackthis log and click "Upload"
Copy the resulting "url" and post it back here.

OR: paste the log to either of these sites:
1. http://www.rafb.net/paste/
then at the bottom left corner click "paste"
Copy the address/url and post it here.

2. or at --> http://www.hijackthis.de/ 
and click "Analyse", click "Save".  Then post the link to the saved list here.



0
 

Author Comment

by:gaa18
ID: 17129950
I didn't understand the above links so I have pasted the hijack this logfile here

Ther is only 1 copy of winlogon.exe in the correct place

Logfile of HijackThis v1.99.1
Scan saved at 9:11:18 AM, on 7/18/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\ibmpmsvc.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\HP Web JetAdmin\hpwebjetd.exe
C:\WINNT\system32\inetsrv\inetinfo.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\SolidPdfService.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\UEAgent\UEAgent.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\WINNT\system32\mspmspsv.exe
C:\Program Files\Common Files\Prism Patch Manager\UELog.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Prism Patch Manager\UEFile.exe
C:\WINNT\UEAgent\UEActor.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\ibmpmsvc.exe
C:\WINNT\system32\tp4serv.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\tphkmgr.exe
C:\WINNT\system32\PRPCUI.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\ScanSoft\OmniPage15.0\Opware15.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\Acronis\TrueImageWorkstation\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\NETGEAR\WG511SCU\Utility\Gear511.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\MessagePal\MessagePal.exe
C:\Program Files\MessagePal\MessagePal.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis 1.99.1\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\ExploreExtPDF.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\ExploreExtPDF.dll
O4 - HKLM\..\Run: [IBMPMSVC] %SystemRoot%\System32\ibmpmsvc.exe -helper
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [TpHotkey] C:\PROGRA~1\ThinkPad\UTILIT~1\tphkmgr.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [Opware15] "C:\Program Files\ScanSoft\OmniPage15.0\Opware15.exe"
O4 - HKLM\..\Run: [PDF3 Registry Controller] "C:\Program Files\ScanSoft\OmniPage15.0\PDFConverter3\\RegistryController.exe"
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageWorkstation\TrueImageMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [AS00_Gear511] C:\Program Files\NETGEAR\WG511SCU\Utility\Gear511.exe -hide
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: Skype  .lnk = C:\Program Files\Skype\Phone\Skype.exe
O4 - Startup: MessagePal.exe.lnk = C:\Program Files\MessagePal\MessagePal.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: Open with Scansoft PDF Converter 3.0 - res://C:\Program Files\ScanSoft\OmniPage15.0\PDFConverter3\IEShellExt.dll /100
O9 - Extra button: iOpus Internet Macros - {0483894E-2422-45E0-8384-021AFF1AF3CD} - C:\Program Files\InternetMacros\imacros.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {1B9935E4-8A50-4DD8-BD09-A7518723BF97} (Talisma NetAgent Customer ActiveX Control version 3) - http://etalk.epson.co.uk/netagent/objects/custappx3.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1153153079516
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://www.driveragent.com/files/driveragent.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E096EA69-4C53-45FB-8049-F2EDB7E05459}: NameServer = 192.168.254.254
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: CVision Compression Service (CVCompressionService) - CVISION Technologies - C:\Program Files\CVision\Services\CVCompressionService.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: HP Web JetAdmin (HPWebJetAdmin) - Hewlett-Packard - C:\Program Files\HP Web JetAdmin\hpwebjetd.exe
O23 - Service: IBM PM Service (IBMPMSVC) - IBM Corp. - C:\WINNT\System32\ibmpmsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: SolidPDFConverterReadSpool (ScReadSpool) - VoyagerSoft, LLC - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\SolidPdfService.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: UEAgent - St. Bernard Software - C:\WINNT\UEAgent\UEAgent.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -service (file missing)

0
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LVL 47

Expert Comment

by:rpggamergirl
ID: 17130201
winlogon notify entries are not showing, let's try this:

Let's look at your winlogon notify key just incase something is hiding there.
Start > Run > type in

cmd

press Enter,
then copy and paste all the text below the line into your command prompt, then look in your root directory for "bad".txt and post the contents back here.
----------------------------------------------------------------------------------------------------------------

regedit /e c:\bad.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify"
start c:\bad.txt

0
 

Author Comment

by:gaa18
ID: 17130487
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\
  6c,00,00,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\
  6c,00,6c,00,00,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\
  6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wzcnotif]
"DLLName"="wzcdlg.dll"
"Logon"="WZCEventLogon"
"Logoff"="WZCEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000000

0
 
LVL 47

Expert Comment

by:rpggamergirl
ID: 17130575
Your winlogon notify keys are clean!
Can we try these diagnostic tools?

1. Please download Silent Runners.
http://www.silentrunners.org/Silent%20Runners.vbs
* Save it to the desktop.
* Run Silent Runner's by doubleclicking the "Silent Runners" icon on your desktop.
* You will see a text file appear on the desktop - it's not done yet, just let it run (it won't appear to be doing anything!)
* Once you receive the prompt "All Done!", double-click on the new text file on the desktop and copy that entire log and upload the logfile created, go here and paste your log, http://www.rafb.net/paste/
then at the bottom left corner click "paste"
Copy the address/url and post it here:

*NOTE* If you receive any warning message about scripts, please choose to allow the script to run.


2. Download and save blacklight to your desktop.
https://europe.f-secure.com/blacklight/try.shtml
Doubleclick blbeta.exe, accept the agreement, click scan > next.

You'll see a list of all the items it found. There will also be a log on your desktop with the name fsbl.xxxxxxx.log (where xxxxxxx represents numbers). The application finds both bad files and legitimate ones such as "wbemtest.exe", so don't choose the rename option yet! Copy and paste the log it generated in your next reply.


Silent Runners log can be long,
If you like to paste the log to this site:
 http://www.rafb.net/paste/
paste the log on the window
then at the bottom left corner click "paste"
Copy the address/url and post it here.








0
 

Author Comment

by:gaa18
ID: 17130737
blacklight found no hidden items
0
 
LVL 47

Expert Comment

by:rpggamergirl
ID: 17134533
I don't know where this winlogon.exe trying to connect is coming from, have you tried searching for it as rsivanandan suggested.
C:\WINNT\system32\winlogon.exe <-- this is your legit winlogon.exe
If you find "winlogon.exe" in C:\WINNT or anywhere else(apart from the backup) then that is a bad one.


You might need to reconfigure Windows to show hidden files:
Doubleclick My Computer | Tools | Folder Options | View tab
Select “Show Hidden Files and Folders”
Uncheck “Hide extensions for known file types”
Uncheck “Hide protected operating system files” (Recommended)
Select Apply to All Folders | Yes | Apply | OK

Or:
If you use "Search"
Start > Search >
Click "all files and folders" then scroll down
and click "more advanced options"
put a check next to "hidden files and folders"
scroll up, type the file and click Search.

By default "Search" will not search for hidden files and folders even if explorer is already showing hidden files and folders.


Silent Runners might show something.
Sometimes a nasty can be also just be hiding in your 'temp" folders have you tried cleaning them?
I don't know if Process explorer would help find out the culprit --> http://www.sysinternals.com/Utilities/ProcessExplorer.html


Here's a good temp cleaner:
ATF Cleaner by Atribune.
http://www.atribune.org/ccount/click.php?id=1
 
Reboot your computer into Safe Mode.
 
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
0
 

Author Comment

by:gaa18
ID: 17137100
Hidden files and folders when searched showed a winlogon.exe in dllcache - I have deleted it

I have run ATF cleaner and clear out all the junk

Thanks for your help - thjink this ought to do it now
0
 

Author Comment

by:gaa18
ID: 17137265
I still have the same problem
0
 
LVL 47

Expert Comment

by:rpggamergirl
ID: 17137266
>>Hidden files and folders when searched showed a winlogon.exe in dllcache - I have deleted it<<
Actually that would've been the backup winlogon.exe
Files in the dllcache folder are where the system's backup files are.
When a system file(like winlogon.exe) in system32 folder gets corrupted or missing, the WFP(Windows File Protection) gets the file from the dllcache folder if its there, or from the windows CD. System files are also in the i386 folder, $NtServicePackUninstall$.


Is your winlogon still trying to access the internet?

Thanks for the points!
0
 
LVL 47

Expert Comment

by:rpggamergirl
ID: 17137331
Oh I see.

Open regedit and check this registry subkey:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\
"Userinit"="C:\windows\system32\userinit.exe,"

see if there are any other entry besides the default one above.

Maybe we should at the Silent Runners log too.
Are there no other info from your firewall besides it being a winlogon.exe?
0
 
LVL 47

Expert Comment

by:rpggamergirl
ID: 17137370
Actually, if your winlogon problem is not resolved on this thread, you don't have to award us points. You can ask for this Question to be deleted or FAQed and your points refunded.

Closing Questions:
http://www.experts-exchange.com/help.jsp#hs5

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