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Exchange SBS 2003 Not sending emails

Posted on 2006-07-18
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Last Modified: 2012-08-14
I have just transfered my ISP from BT to faSTHOSTS. I have gone into Exchange / connectors & delete the old connector.
then created the new SMTP FASTHOSTs connector. done all the usual settings and am now getting NDR reports stating that relay access is denied.

I have tried using outlook express this works fine so I I know it is a setting in exchange.

I have gone into SMTP FASTHOSTS properties / advanced / outbound security and made sure it is set to anonymnous access.  Fasthost DO NOT NEED authentication and will bounce it if there is any.

 I asked them if they have an "Accepted domains list" but they stated they don not use these and I have done dozens of these installs where I have just added a connector then  put in the smtp address. I have also tried resolving the IP addy of the server and putting that into square brackets & restarting all exchange services.


But just getting NDRs stating Relay access denied.
Please help
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Question by:sifenwick
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Accepted Solution

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Jeffrey Kane - TechSoEasy earned 500 total points
ID: 17133269
You need to run the Configure Email and Internet Connection Wizard (CEICW -- which is linked as Connect to the Internet in the Server Management Console > Internet and Email)

A visual how-to is here:  http://sbsurl.com/ceicw and a full networking overview for SBS is at http://sbsurl.com/msicw

Jeff
TechSoEasy
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by:sifenwick
ID: 17137254
I have run this and successfully install the new SMTP connector but I am still getting relay access denied.
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Author Comment

by:sifenwick
ID: 17137445
I have solved this myself!
The problem was due to the fact that fasthosts use clustering on their pop servers. I checked a previous customers settings and found the ip addy used. Copied and pasted this into the SMTP properties & all emails went.
I hjad already tried resolveing smtp.fasthosts.co.uk to an IP & trying this but it did not work.
For future ref this was: IP - 217.171.216.50

However I am awarding you the points as running the wizard did fix another problem with the internal website! - So thanks again.
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17147947
It doesn't make sense for you to use an IP address in that setting, instead, I would think that you would use smtp.yourdomain.co.uk instead of smtp.fasthosts.co.uk.

But if that works for you, then great.

Jeff
TechSoEasy
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