How to get valid emails out of the quarantine from trend micros scanmail.

How to get valid emails out of the quarantine from trend micros scanmail.
LVL 2
mkurtzhalsAsked:
Who is Participating?
 
Robin888Connect With a Mentor Commented:
Unfortunately files on scanmail for exchange are stored in a raw message format and cannot be read unless you rename it.

R
0
 
Robin888Commented:
rename the quarantined file to an eml format,go to the quarantine folder; c:\program files\trend micro\smex\storage\quarantine, rename the file ex 5436c7d21_ rename to 5436c7d21.eml or txt and open it with outlook or txtpad.
0
 
mkurtzhalsAuthor Commented:
How do I know which file it is within the folder it is.

THanks
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.