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  • Status: Solved
  • Priority: Medium
  • Security: Public
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How to get valid emails out of the quarantine from trend micros scanmail.

How to get valid emails out of the quarantine from trend micros scanmail.
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mkurtzhals
Asked:
mkurtzhals
  • 2
1 Solution
 
Robin888Commented:
rename the quarantined file to an eml format,go to the quarantine folder; c:\program files\trend micro\smex\storage\quarantine, rename the file ex 5436c7d21_ rename to 5436c7d21.eml or txt and open it with outlook or txtpad.
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mkurtzhalsAuthor Commented:
How do I know which file it is within the folder it is.

THanks
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Robin888Commented:
Unfortunately files on scanmail for exchange are stored in a raw message format and cannot be read unless you rename it.

R
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