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Public Folders Rejecting e-mail

Posted on 2006-07-18
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Last Modified: 2008-03-03
I've recently taken over Exchange Administrator duties at my comapany and inherited the following problem:

After a Win 2003/Exchange 2003 server crashed, it was restored from backup. I'm not sure how the Public Folders directory was restored, but all folders that existed prior to the crash have the following symptoms, whereas folders created after the restore work fine:

1.) E-mail can no longer be sent to the public folders. The Exchange Server logs several errors, Event IDs: 9004 (Some malformed property of the recipient caused it to be NDRd
), 6015 (Categorizer is NDRing a recipient with address SMTP:EMAIL_ADDRESS@DOMAIN.com with reason code 0xc0040243).
2.) In trouble shooting the issue, I found that the folders older than the crash now have two x400 address, the primary is incorrect, it is the SMTP address now rather than the folder name. I tried setting the correct one as primary, but no change.
3.) The Public Folder Tree: under the Exchange General tab is now blank, it's not a text field, so I can't fill it in, but new folders that have been created since the crash all have "Public Folders" in this area.

Any help/suggestions would be appreciated. I'm nearing the point of re-creating each of the folders and copying their contents over, but I'm looking at literally hundreds of folders.

Users are able to post to the old folders, just not send e-mail to them.
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Question by:joelrob
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Accepted Solution

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joelrob earned 0 total points
ID: 17139353
Found the solution. By disabling mail on the folders, then re-enabling it, they are now able to receive e-mail.
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