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How do I disable a system Lockout password from a Treo 700P

Posted on 2006-07-18
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Last Modified: 2010-04-29
I have a Treo 700p and I'm using goodlink email to retrieve email from an exchange server. There is a System lockout password that I cannot disable. I can change lock password from 1 minute to 1hr, but cannot disable it. Anyone know how?

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Question by:rdefino
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Author Comment

by:rdefino
ID: 17153983
I look at that link and when I click "security" it get the message "your organization policies require the password and security characteristics to be set through the "lock" preferences from within Good messaging"

If I go into the lock option in good messaging, it tells me "password lock" enabled and I only have a choice to change password and change the timeout. How can I change this policy on the Treo itself.

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Expert Comment

by:Mikal613
ID: 17154001
1) Delete your password
2)ifg you have an App called Wireless Sync,  there is a Security function. See if there is a password set there. If so, 'unassign' it and see if your issue is resolved
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Author Comment

by:rdefino
ID: 17154021
I just check it and password says --not assigned--. I think this is set through a policy on the Treo.
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Expert Comment

by:Mikal613
ID: 17154406
1. Tap the Security icon in the Applications menu. The Security screen appears.
2. Tap Assigned in the Password box. The Password screen appears.
3. Enter your current password.
4. Tap Delete. The Password is now deleted.

IF theres no password then it wont query you
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Author Comment

by:rdefino
ID: 17154600
when I click "security" it get the message "your organization policies require the password and security characteristics to be set through the "lock" preferences from within Good messaging"
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Accepted Solution

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Mikal613 earned 1500 total points
ID: 17154729
who is the ADmin of your goodlink?

did your company give you the treo?
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