How do I disable a system Lockout password from a Treo 700P

Posted on 2006-07-18
Last Modified: 2010-04-29
I have a Treo 700p and I'm using goodlink email to retrieve email from an exchange server. There is a System lockout password that I cannot disable. I can change lock password from 1 minute to 1hr, but cannot disable it. Anyone know how?

Question by:rdefino
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3

Author Comment

ID: 17153983
I look at that link and when I click "security" it get the message "your organization policies require the password and security characteristics to be set through the "lock" preferences from within Good messaging"

If I go into the lock option in good messaging, it tells me "password lock" enabled and I only have a choice to change password and change the timeout. How can I change this policy on the Treo itself.

LVL 48

Expert Comment

ID: 17154001
1) Delete your password
2)ifg you have an App called Wireless Sync,  there is a Security function. See if there is a password set there. If so, 'unassign' it and see if your issue is resolved
Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.


Author Comment

ID: 17154021
I just check it and password says --not assigned--. I think this is set through a policy on the Treo.
LVL 48

Expert Comment

ID: 17154406
1. Tap the Security icon in the Applications menu. The Security screen appears.
2. Tap Assigned in the Password box. The Password screen appears.
3. Enter your current password.
4. Tap Delete. The Password is now deleted.

IF theres no password then it wont query you

Author Comment

ID: 17154600
when I click "security" it get the message "your organization policies require the password and security characteristics to be set through the "lock" preferences from within Good messaging"
LVL 48

Accepted Solution

Mikal613 earned 500 total points
ID: 17154729
who is the ADmin of your goodlink?

did your company give you the treo?

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Let me explain this picture a little bit.  First, in case you haven't already guessed, you are looking at my 2 phones, an Android Samsung Galaxy S5 on the left and an iPhone 5 on the right.  They are on their respective cradles on my desk.  But, you…
The 21st century solution to antiquated pagers.
In this video, viewers will be given step by step instructions on adjusting mouse, pointer and cursor visibility in Microsoft Windows 10. The video seeks to educate those who are struggling with the new Windows 10 Graphical User Interface. Change Cu…
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question