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Ok I will try my best to explain this. I have a satellite office in panama city florida. I have Comcast Broadband Cable business account that gives me 8200kbps of download and 925kbps of upload. I have an SMC cable modem that connects to an AT&amp;T 7100 netgate to hook up to 2 computers and 2 voip phones. The phones are Samsung officeserv itp5121d. The phone is working just not 100%. I can hear the other person when I am talking, but it is hard for them to understand me. Sometimes I will be on the phone and the call gets dropped back to the phone system in Crestview Florida. It does not hang up on the caller just on my end. I was wondering what could be causing this and how can it be corrected?
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Ok I will try my best to explain this. I have a satellite office in panama city florida. I have Comcast Broadband Cable business account that gives me 8200kbps of download and 925kbps of upload. I have an SMC cable modem that connects to an AT&T 7100 netgate to hook up to 2 computers and 2 voip phones. The phones are Samsung officeserv itp5121d. The phone is working just not 100%. I can hear the other person when I am talking, but it is hard for them to understand me. Sometimes I will be on the phone and the call gets dropped back to the phone system in Crestview Florida. It does not hang up on the caller just on my end. I was wondering what could be causing this and how can it be corrected?

voip problems samsungofficeserv  quality of service

Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service. The term specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN).  Examples of the VoIP protocols are H.323, Media Gateway Control Protocol (MGCP), Session Initiation Protocol (SIP), H.248 (also known as Media Gateway Control (Megaco)), Real-time Transport Protocol (RTP), Real-time Transport Control Protocol (RTCP), Secure Real-time Transport Protocol (SRTP), Session Description Protocol (SDP), and Inter-Asterisk eXchange (IAX).