Insstalling Active X for use in accessing remote web workplace
Posted on 2006-07-18
Ok, I'm fairly new to SBS 2003, so be patient! And, this is probably more of an explorer issue than an SBS issue, but i'll post it here anyway.
I have a client who has a brand-new laptop computer. She is trying to remote back to her office using Remote Web Workplace. She enters the IP in explorer, and it will take her right up until the point where she selects the computer she wants to log on to in our network. Then it tells her she needs ActiveX installed., Normally, that yellow bar comes up at the top of the screen and says to "click here if you want to install ActiveX", but the client says that the bar is NOT appearing. Also, I am SURE that I tested this and installed the control when I set the laptop up. She's in Europe at the moment, so i can't just run over and check it out.
My Question: can anyone provide me with instructions that I can pass on to her that will allow her to install ActiveX manually for this application?
It's urgent, so i'm going to give this one a full 500!