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outlook can not open contact

Posted on 2006-07-18
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Last Modified: 2010-04-08
I did a profile transfer, see http://www.experts-exchange.com/Applications/MS_Office/Outlook/Q_21922120.html

afterwards, the contact list shows up ok when you click Contact. but when trying to get an address from email editor, it says the contact info is missing. please give advice how to repair.
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Question by:bhomass
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war1 earned 75 total points
ID: 17133958
Greetings, bhomass !

To add any folder containing Contact items to the Outlook Address Book:
http://www.slipstick.com/contacts/oloab.htm

   1. Right-click the folder, choose Properties from the pop-up menu, and switch to the Outlook Address Book tab.
   2. Check the box for Show this folder as an e-mail Address Book.
   3. You can enter a new Name of the address book to make it easier to distinguish from other Contacts folders. The name change affects only the address book display, not the actual name of the folder.
   4. Click OK.

Best wishes!
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Author Comment

by:bhomass
ID: 17140987
Hi, I did find this setting after posting. but now there are two items under Outlook address book, both says Contact. the first one which does not work is still there. the second one is the working one that I added using the same procedure you described. could you tell me how to eliminate the first one?
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LVL 97

Expert Comment

by:war1
ID: 17141082
bhomass,

You need to clear out your Outlook Address Book. Then add back the contacts that you need.

http://ict.cas.psu.edu/training/howto/outlook/contactsremoveextra.htm
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Author Comment

by:bhomass
ID: 17142588
thanks, all is working
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