platform: Win2K/SP4, IIS 5 (yea that could be the problem right there).
my web server seems to have a random problem with its Verisign SSL cert (as complained to from users trying to establish the socket). On the server, the cert is valid and properly registered. some users complain that through their browser connection, they receive an Info window on the SSL cert that says "The certificate is expired or not yet valid". the cert is registered to the host and doesn't expire until next year. however, apparently within the cert (when viewed on a machine that experiences this problem) under the Certification Path tab, it displays a problem with Common Name.
Being new to the organization, I am still trying to find account info for Verisign, as one of my thoughts was to ask for a reissue. another thought is to forgo the next year of validation, and buy a new cert now. I haven't found any consistent path to recreating this error/problem.
as the site that the cert is used for is financial and personal data, this is an extremely important post for me.
thanks in advance. I hope I have illustrated the problem correctly.