Solved

Cannot show folder an an Email Address Book

Posted on 2006-07-18
7
280 Views
Last Modified: 2010-04-08
One of our staff members is using Outlook 2003 with Windows XP. When he clicks on the 'To' box in a blank email, he is not able to select people from his Personal Contacts list. The only list available is the Global Address List containing our staff email addresses.

He tried right clicking his Personal Contacts folder, and going to the Outlook Address Book tab, but the option to show the folder as an email Address Book is greyed out.

He is trying to do this over the VPN from home. Does his computer need to be physically plugged in to the LAN before this option will be available?

If not, what is causing it to be greyed out?

Thanks in anticipation.
0
Comment
Question by:hdarragh
  • 4
  • 3
7 Comments
 
LVL 8

Expert Comment

by:hiteshgupta1
ID: 17135939
right click on the folder,click properties and check whehter "Show this folder as an email
address book" checkbox is checked or not
0
 

Author Comment

by:hdarragh
ID: 17136107
No it is not checked. And it cannot be checked as the option is greyed out.
0
 
LVL 8

Expert Comment

by:hiteshgupta1
ID: 17136162
examine the File As... fields in the Contact Record of these Contacts. That's what appears at the top of each entry in Address Card view
Try resetting the current view
0
What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

 

Author Comment

by:hdarragh
ID: 17136174
Done. Didn't solve it. Don't see how this is relevant to the problem anyway?
0
 
LVL 8

Expert Comment

by:hiteshgupta1
ID: 17136191
Hi hdarragh ,

i hope this article will help u out
http://www.slipstick.com/contacts/oloab.htm
0
 
LVL 8

Accepted Solution

by:
hiteshgupta1 earned 125 total points
ID: 17136205
0
 

Author Comment

by:hdarragh
ID: 17143090
Thank you, your last suggestion worked.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes Outlook might have problems sending a message. There may be various causes- corrupted PST, AV scanner etc. The message, instead of going to the Sent Items folder, sits in the Outbox indefinitely. To remove it you can use a free tool cal…
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now