Solved

Cannot show folder an an Email Address Book

Posted on 2006-07-18
7
297 Views
Last Modified: 2010-04-08
One of our staff members is using Outlook 2003 with Windows XP. When he clicks on the 'To' box in a blank email, he is not able to select people from his Personal Contacts list. The only list available is the Global Address List containing our staff email addresses.

He tried right clicking his Personal Contacts folder, and going to the Outlook Address Book tab, but the option to show the folder as an email Address Book is greyed out.

He is trying to do this over the VPN from home. Does his computer need to be physically plugged in to the LAN before this option will be available?

If not, what is causing it to be greyed out?

Thanks in anticipation.
0
Comment
Question by:hdarragh
  • 4
  • 3
7 Comments
 
LVL 8

Expert Comment

by:hiteshgupta1
ID: 17135939
right click on the folder,click properties and check whehter "Show this folder as an email
address book" checkbox is checked or not
0
 

Author Comment

by:hdarragh
ID: 17136107
No it is not checked. And it cannot be checked as the option is greyed out.
0
 
LVL 8

Expert Comment

by:hiteshgupta1
ID: 17136162
examine the File As... fields in the Contact Record of these Contacts. That's what appears at the top of each entry in Address Card view
Try resetting the current view
0
What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

 

Author Comment

by:hdarragh
ID: 17136174
Done. Didn't solve it. Don't see how this is relevant to the problem anyway?
0
 
LVL 8

Expert Comment

by:hiteshgupta1
ID: 17136191
Hi hdarragh ,

i hope this article will help u out
http://www.slipstick.com/contacts/oloab.htm
0
 
LVL 8

Accepted Solution

by:
hiteshgupta1 earned 125 total points
ID: 17136205
0
 

Author Comment

by:hdarragh
ID: 17143090
Thank you, your last suggestion worked.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
outloo, calendar 11 24
On-Prem Exchange to Office365 Autodiscover best practice 8 62
Querying Outlook contacts 3 23
Automating an Excel Template using VBA and Outlook 8 28
If you don't know how to downgrade, my instructions below should be helpful.
Find out what you should include to make the best professional email signature for your organization.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question