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Error: Clearing the ARP Cache - When repaiing network Connection

Posted on 2006-07-18
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Last Modified: 2008-03-03
When I right click on my network connection and select repair. I get the following error:

Windows could not finish repairing the problem because the following action could not be completed. Clearing the ARP cache.

I have tried running the: 'netsh int ip delete arp cache' command from the cmd, this seems to complete but when I try a repair on the connection again it has the same error appearing.

The potential cause was after I typed 'netsh winsock reset' in the cmd box and restarted my server. Now no computers can communicate with the server. Pinging the sever does not reply.


HELP!!!! PLEASE!!!
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Question by:amerretz
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mass2612 earned 2000 total points
ID: 17136141
Hi,

If you can confirm that all your IP settings are correct. Try removing the default gateway address on the NIC, then try running "arp -d" from the command line. Then try the repair.

If that doesn't work and you are running RRAS try disabling the RRAS service, then reboot the server and try the repair again.

The repair option runs the following commands so you could try running through all of them manually and see if you get any errors - http://support.microsoft.com/?id=289256

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Author Comment

by:amerretz
ID: 17136273
Your a legend... RRAS seemed to be the cause. I was really starting to sweat!
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LVL 29

Expert Comment

by:mass2612
ID: 17136470
Good news. I'm not sure why but I've heard of RRAS causing issues with this in the past.
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