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issue with pinging our laptop

Last week, I had a laptop here, and prepared it for a new user at Bradford.
(Win XP SP2, all updates, VNC, etc...)

Sent laptop to our second office.

Asked user at the office to release / renew ipconfig, in order to get rid of IP address from this office here.

New address: - second office DHCP shows this as an active lease to that machine.  Default Gateway is also correct.  All OK so far.

Laptop can ping second office server ( - OK.

If we go the reverse way and second office server tries to ping computer name or ip address, always gets Request timed out.

Any idea as to why this is happening...??
4 Solutions
turn off the windows firewall?
philipgeckoAuthor Commented:
which port would I need to open to allow succesful pinging when using the exception area, do you know..?
go to the advanced tab, under ICMP click settings, and make sure the "allow incoming echo request" is checked
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To be honest, i would just turn it off completely.  Its not worth the trouble.
I might not turn the firewall off completely, since this is a laptop and may travel. The firewall can be beneficial when out of the office.

Good Luck,
Turn it off completely!!

Replace it with zonealarm - its free and way better than crummy windows firewall
Kevin HaysIT AnalystCommented:
I've had good luck with kerio 2.18 which is a small, simple rule based firewall.  You have complete control of what you want to come in and go out.  Only like 2 megs if that also.  Also free btw.

Link: http://www.321download.com/LastFreeware/downloads321/keriopf215.zip

Anyway, I wouldn't turn the firewall off either.  Doing that is just asking for danger to come your way.  Zonealarm is not a tech guys firewall though really, it's geared more toward the novice user that just wants some basic protection without having to know network protocols, packets and blah, blah, blah.

cheers :D
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