New laptop reboots after 60 second countdown (Sasser and Blaster Worm - Not detected)
Posted on 2006-07-19
I'm hoping someone can help me!
Yesterday i received a brand new Dell Latitude D620 laptop at work. With XP + SP2.
I went through the XP setup process as normal, joined the laptop to our domain, disabled the XP firewall, installed McAfee AntiVirus (which is out of date), tried to run the update which took an age and seemingly hasn't worked.
Since then, when i power on the laptop after about 90 seconds max, i receive the NTAuthority shutdown in 60 secs message. Each time it displays a different process at fault eg. lsass.exe, services.exe and even the DCOM Server Process Launcher.
In safe mode i have used the symantec sasser and blaster removal tools, both saying that they couldn't find either.
NAI - Stinger does not detect anything and the MS Malicious S/Ware Removal Tool detects nothing untoward either!
I have tried to update McAfee AV but the framepkg service won't run in safe mode. Also i am unable to restart the XP firewall due to an unidentifed problem.
Does anyone have any help or advice please?