Discrepency in unread emails count in folders list and number of unread emails in Inbox

Posted on 2006-07-19
Medium Priority
Last Modified: 2010-04-08
        I am using Outlook to an Exchange account with additional mailboxes. One of the additional mailboxes show three unread emails in the folders list for it's Inbox but the listing for Inbox shows only one.
When I use web mail to directly look at the mailbox it shows all three. On further analysis the 2 missing unread emails are over a week old. I checked that the Outlook Current view, which is set to Messages. I have tried changing the view to see if they appear using different filters, but to no avail.
Any ideas?

Best regards,

Chris Beere
Question by:chris_beere
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LVL 10

Accepted Solution

LuckyLuke57 earned 1000 total points
ID: 17137767
Hi chris_beere,

It seems that you have a filter. Try this:

Arrange By
Clear All.

Lucky Luke
LVL 10

Expert Comment

ID: 17137910
I made a rule as follows:
Apply this rule after the message arrives where my name is in the To box forward it to myname@myplace

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