Link to home
Start Free TrialLog in
Avatar of finalascent
finalascent

asked on

Dimension 4400 Windows Installation Problem

Very odd - When I do the "press any key" option as the Windows XP install CD starts up, it loads the initial set of files,
 but it always sticks at "Windows is Starting Up."

 I've tried a lot of different things to try to correct this:

 BIOS flash from A2 to A6, loading setup defaults, different hard drive, different CDROM,
 different RAM.

 Any other ideas?  Is the motherboard possibly shot?

 
Avatar of Gary Case
Gary Case
Flag of United States of America image

This is almost certainly either the motherboard or the power supply.   You've tried all of the other "culprits" :-)
ASKER CERTIFIED SOLUTION
Avatar of Gary Case
Gary Case
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
(be sure, of course, that the system is unplugged when you remove/replace the battery)
Avatar of ilaird
ilaird

Did you check out the hard drive, if ide just run diagnostics off the resource cd, express test should be fine..
... in the question he noted that he has tried a different hard drive;  different memory;  updated BIOS; different CDROM drive; etc. => as I noted, "all of the other 'culprits' ..."
Avatar of finalascent

ASKER


Folks,

Thanks for the input, I'll try the CMOS battery thing, and let you know what happens.

... One lucky thing => the 4400 does not (like many Dells) use a proprietary power supply; so you can test whether or not it's the power supply with any standard ATX power supply :-)

But if the battery doesn't help; and a better power supply doesn't change the symptoms; then it's almost certainly the motherboard.   If you get to that point, look at the motherboard carefully and see if there are any signs of swelling or leaking on the capacitors.  A mother with bad caps can be repaired fairly reasonably -- and that avoids any need to reinstall the OS, software, etc.
(http://www.badcaps.com/)

Before throwing the mobo in the trash, also try these:

Completely erase hard disk (unless one was a new drive or had been wiped) using Darik's Boot and Nuke.  I've seen instances of old partitions causing similar problems.

Although you changed RAM, run memtest 86+ on memory.  A common cause of your error is memory whether it's the memory itself or the memory controller.

If these don't work, swap power supply as well (per garycase also).  Power supplies can cause strange behavior.

http://dban.sourceforge.net/     DBAN
http://www.memtest.org/         Memtest 86+