Solved

SMTP Server setup

Posted on 2006-07-19
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Last Modified: 2010-03-06
I am not very familiar with exchange, and I am pretty sure it's a simple question for the experts.

Here is my issue:

I have 2 servers windows 2003 (one is a sql server and the other is the domain controller).
The domain Controller has also the exchange 2003 installed and everything works properly. I have try to setup different software to alert me by e-mail when something goes wrong but for some reason I cannot figure out what I am doing wrong.

let's say that my domain controller is called server1 and the other one is SQL1 and My domain name is example.com

Now, I installed a printer that can alert me if something goes wrong with it. in one of the page It asks me for:

-SMTP server and port
-does SMTP requires Authentication? (Yes/No)
-SMTP Server Login Name
-SMTP Server Password

and another page that asks me for :

-Primary SMTP Gateway
-Primary SMTP Account Name & Pass.


I also have the same question for a software installed on the  SQL Server:

-SMTP server to use for e-mail (Example: ServerName)


How can I find all those information?


I really appreciate any help/
David
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Question by:taverny
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Accepted Solution

by:
Sembee earned 500 total points
ID: 17141724
Exchange is an SMTP Server.
So most of the settings will point at the Exchange server.
The default port for SMTP is 25.

Authentication? That depends. Are you sending the email to an internal address? If so, then you don't need to authenticate as you aren't relaying.
If you are sending to an external address then you would need to authenticate.

Or you could take the easy option - and use your ISPs SMTP server instead. Then it doesn't matter who you are sending to.

Simon.
0
 

Author Comment

by:taverny
ID: 17141831
Hi Simon,

Thanks for your response.
Yes, for now I ony want to send to an internal address.
So, if I understand correctly. the name of the server would be sufficient in the field, I don't have to put the domain name ?right? (Server1)

if I wanted to use my ISP's SMTP, how do I find it?
And if I had to use authentication , would it be my usual login name and password?

Thanks again ,
DAvid
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LVL 104

Expert Comment

by:Sembee
ID: 17141871
How much of the server name you have to enter depends on what the device can cope with.
I tend to configure DNS servers as the domain controllers in the network configuration.
Then I will use the fully qualified domain name of the target.

However what I tend to do is setup an alias in DNS - a generic name such as mail.domain.com. That is the entry that I put in to each device that requires a mail server. In the event that the Exchange server is moved, all I have to do is update the DNS entry.

If you need to use authentication then I would create a special account with a strong password that doesn't expire.

As for your ISPs SMTP server, look on their web site. I often suggest that you look for their instructions on how to configure Outlook Express.

Simon.
0
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Author Comment

by:taverny
ID: 17142237
ok,
Well I think i have a problem with the DNS since I tried everything in the field for the smtp server and nothing works:

server1.example.com
server1
example.com
ip address

I did try the mail.xxxx.com and that works so I guess the main server doesn't want to send it for me.
The DNS server is my domain controller as well.

Any suggestions on how to use my server?
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LVL 104

Expert Comment

by:Sembee
ID: 17142391
Have you attempted to lock down your server?
Make sure that the from address and the to address are both in your domain.
Can you telnet to port 25 on any of the examples used?

telnet servername 25
telnet ip.add.re.ss 25
telnet mail.domain.com 25

etc

Simon.
0
 

Author Comment

by:taverny
ID: 17154803
Hi there,

I have search around the net and I found that the McAfee on my computer could block the communication between my computer and the server while doing a telnet.
So I disable the Virus scan and try to telnet
I did Telnet Server1 25
and I was able to get in and write an e-mail to myself, So I guess this part works. Now there must be something else that I am doing wrong or something that is blocking the communication between my Printer and the server.

So far, I am able to:
-telnet on port 25 to my exchange server by typing : Telnet myserverName 25 from my computer.
-to get alerts from my printer if I use an external smtp server: mail.otherwebsite.com

But when I try to send alerts from my printer directly to my server , it doesn't work, And I have no idea why.

David
0
 
LVL 104

Expert Comment

by:Sembee
ID: 17157325
Are you trying to send alerts to an internal address? alerts@yourdomain.com for example?
What are you using as a sending address (if any).

Simon.
0

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