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Unable to display the folder

Posted on 2006-07-19
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Last Modified: 2010-04-08
I had a problem with a .pst file over 2GB.  I trimed it, scaned it and could view it. Outlook unfortunatly did not work. I had to reinstall XP and Office and with a new profile the email is functional.  The problem now is opening the old email file.  It shows up in folder view but will not display in the content panes, it just gives the error "unable to display the folder."  I have looked around and this might be permissions related?
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Question by:ForageLab
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LVL 97

Expert Comment

by:war1
ID: 17142434
Greetings, ForageLab !

You need to run ScanPST utility several times to get the PST file to work.
http://www.emailaddressmanager.com/outlook/repair.html


Best wishes!
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Expert Comment

by:Tonie16
ID: 17144017
Hi,

It might be a permission problem, check the permission on the folder location of the PST. and the permission on the PST itself.

Otherwise try this MS build-in, scan it 2 or 3 times.
"C:\Program Files\Common Files\System\Mapi\1033\NT\SCANPST.EXE" for Office XP and 2000

"C:\Program Files\Common Files\System\MSMAPI\1033\SCANPST.EXE" for Office 2003.

Cheers,
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Expert Comment

by:esdxr26
ID: 17144659
Have you tried importing it into your existing profile?
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LVL 97

Expert Comment

by:war1
ID: 17163292
ForageLab,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
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Author Comment

by:ForageLab
ID: 17170246
Sorry to be out of touch since asking the question.  I tried the various suggestions without any luck. I ended up going the mechanic in a can solution and used Cimaware's OutlookFIX to recover the email. It cost $140.00 but recovered all of the email from the broken .PST into two functional files.  
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Expert Comment

by:war1
ID: 17170511
ForageLab, glad you got your PST file fixed.
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