Solved

Cannot get any MS updates to install

Posted on 2006-07-19
5
1,073 Views
Last Modified: 2012-05-05
I have windows xp and have tried downloading and installing updates to no avail.  It only says the update was unable to install.  I have Administrator rights on the user account (the only user account).

I have even tried installing 1 update only and that does not work.

The event viewer for Applications has a whole bunch of Msiinstaller Error events (1024 and 10005) showing after the updates fail.

Not sure how to resolve these.

Thanks in advance.

Bob
0
Comment
Question by:bob733
5 Comments
 

Accepted Solution

by:
ChrisChristian earned 85 total points
ID: 17142585
Try to upgrade to newer version of windows installer from Microsoft website and see if it helps you in this case.

Another solution is to turn on automatic updates and see if it downloads the updates and installs it.
0
 
LVL 23

Assisted Solution

by:Alan Henderson
Alan Henderson earned 85 total points
ID: 17142631
Try System File Checker.
Start -> Run
Type sfc /scannow
This will repair/replace any corrupted Windows files.

More on that here:
http://www.mistywindow.com/pc-care/housekeeping.htm
1.      you need a full Windows disc to use this tool.
2.      in Windows 98 and 2000, just type sfc - you don't need the /scannow part.
3.      sfc is not installed with Windows Me but is available as a download from Uncle Bill.
0
 

Author Comment

by:bob733
ID: 17143078
the error report said it was going to include the Msi.log file and the .xml file.  I went to the location and viewd it.  It had a bunch of lines like this.  Does this help?:

MSI (s) (6C:18) [09:32:19:296]: Final Patch Application Order:
MSI (s) (6C:18) [09:32:19:296]: {8997F2E8-9CA1-44FF-9DAD-D3E5EB4B41F7} -
MSI (s) (6C:18) [09:32:19:296]: {607EC8AE-B5AD-4240-A267-E8BA50AA16A4} -
MSI (s) (6C:18) [09:32:19:296]: {81CFF79E-04E6-41BC-B4FA-D2FF4DE58A15} -
MSI (s) (6C:18) [09:32:19:296]: {C6F1E87D-F3E1-4874-97EC-F87DAB6D6878} -
MSI (s) (6C:18) [09:32:19:296]: {7884F09C-F871-4489-9CD2-24CF2954A095} - C:\Program Files\OfficeUpdate11\Cabs\513557\513557.OUTLOOKff.msp
MSI (s) (6C:18) [09:32:19:296]: Other Patches:
MSI (s) (6C:18) [09:32:19:296]: Superseded: {B901999B-27BF-46D1-8F53-5497FC957F29} -
DEBUG: Error 2746:  Transform 1TTo1U invalid for package C:\WINDOWS\Installer\c3861d.msi. Expected product {901C0409-6000-11D3-8CFE-0150048383C9}, found product {91120409-6000-11D3-8CFE-0150048383C9}.
1: 2746 2: 1TTo1U 3: C:\WINDOWS\Installer\c3861d.msi 4: {901C0409-6000-11D3-8CFE-0150048383C9} 5: {91120409-6000-11D3-8CFE-0150048383C9}
DEBUG: Error 2746:  Transform 2TTo2U invalid for package C:\WINDOWS\Installer\c3861d.msi. Expected product {90150409-6000-11D3-8CFE-0150048383C9}, found product {91120409-6000-11D3-8CFE-0150048383C9}.
1: 2746 2: 2TTo2U 3: C:\WINDOWS\Installer\c3861d.msi 4: {90150409-6000-11D3-8CFE-0150048383C9} 5: {91120409-6000-11D3-8CFE-0150048383C9}
DEBUG: Error 2746:  Transform 3TTo3U invalid for package C:\WINDOWS\Installer\c3861d.msi. Expected product {91130409-6000-11D3-8CFE-0150048383C9}, found product {91120409-6000-11D3-8CFE-0150048383C9}.
1: 2746 2: 3TTo3U 3: C:\WINDOWS\Installer\c3861d.msi 4: {91130409-6000-11D3-8CFE-0150048383C9} 5: {91120409-6000-11D3-8CFE-0150048383C9}
DEBUG: Error 2746:  Transform 4TTo4U invalid for package C:\WINDOWS\Installer\c3861d.msi. Expected product {90170409-6000-11D3-8CFE-0150048383C9}, found product {91120409-6000-11D3-8CFE-0150048383C9}.
1: 2746 2: 4TTo4U 3: C:\WINDOWS\Installer\c3861d.msi 4: {90170409-6000-11D3-8CFE-0150048383C9} 5: {91120409-6000-11D3-8CFE-0150048383C9}
DEBUG: Error 2746:  Transform 5TTo5U invalid for package C:\WINDOWS\Installer\c3861d.msi. Expected product {91170409-6000-11D3-8CFE-0150048383C9}, found product {91120409-6000-11D3-8CFE-0150048383C9}.
1: 2746 2: 5TTo5U 3: C:\WINDOWS\Installer\c3861d.msi 4: {91170409-6000-11D3-8CFE-0150048383C9} 5: {91120409-6000-11D3-8CFE-0150048383C9}
DEBUG: Error 2746:  Transform 6TTo6U invalid for package C:\WINDOWS\Installer\c3861d.msi. Expected product {90E00409-6000-11D3-8CFE-0150048383C9}, found product {91120409-6000-11D3-8CFE-0150048383C9}.
1: 2746 2: 6TTo6U 3: C:\WINDOWS\Installer\c3861d.msi 4: {90E00409-6000-11D3-8CFE-0150048383C9} 5: {91120409-6000-11D3-8CFE-0150048383C9}
DEBUG: Error 2746:  Transform 7TTo7U invalid for package C:\WINDOWS\Installer\c3861d.msi. Expected product {901A0409-6000-11D3-8CFE-0150048383C9}, found product {91120409-6000-11D3-8CFE-0150048383C9}.
1: 2746 2: 7TTo7U 3: C:\WINDOWS\Installer\c3861d.msi 4: {901A0409-6000-11D3-8CFE-0150048383C9} 5: {91120409-6000-11D3-8CFE-0150048383C9}
DEBUG: Error 2746:  Transform 8TTo8U invalid for package C:\WINDOWS\Installer\c3861d.msi


Does this help?
0
 
LVL 10

Assisted Solution

by:Walter Padrón
Walter Padrón earned 80 total points
ID: 17149148
Hi  bob733,

Make sure you have this installed

Windows Installer 3.1 Redistributable (v2)
http://www.microsoft.com/downloads/details.aspx?familyid=889482fc-5f56-4a38-b838-de776fd4138c&displaylang=en

Update for Background Intelligent Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773)
http://www.microsoft.com/downloads/details.aspx?FamilyID=b93356b1-ba43-480f-983d-eb19368f9047&DisplayLang=en

cheers,
Walter
0
 

Author Comment

by:bob733
ID: 17159841
Answer partially provided my MS support.  They had me run the full program version of the update and that program generated a message pointing to the Office Source Manager needed to be running.  As it was disabled on my system (dont know why it was disabled), I started it and the updates ran fine.

Thanks

Bob
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

As the title indicates, I have done this before. It chills me everytime I update the OS on my phone, (http://www.experts-exchange.com/articles/18084/Upgrading-to-Android-5-0-Lollipop.html) because one time I did this and I essentially had a bricked …
In a recent article here at Experts Exchange (http://www.experts-exchange.com/articles/18880/PaperPort-14-in-Windows-10-A-First-Look.html), I discussed my nine-month sandbox testing of the Windows 10 Technical Preview, specifically with respect to r…
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now