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Poor internet connection thru ethernet on wireless router

Posted on 2006-07-19
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Last Modified: 2013-12-14
Hello,

I have just set up a network using two computers: a desktop running Windows XP, and an Apple Macbook Pro running OSX Tiger. They are both connected to a Belkin F5D7633UK4A wireless router, with the PC connected via an ethernet cable, and the Apple connected via wireless. The aim is simply to get an ADSL internet connection to both systems, at normal capacity.

The main situation is this: the Apple connects to the router with no problem, and can get a very good signal. However, the PC registers an extremely poor connection, with extremely slow page loading times. Most of the time, pages do not load at all. The lights on the router show a perfectly working connection. The router itself is new, as well as all cables. The configuration of the settings in Windows have been made after following instructions given by the ISP provider.

If it helps, the ISP I am with is Virgin.net in the UK. The ethernet cable is connected to the PC through an nVidia networking card (as mentioned in Network Connections).

It is absolutely vital that the PC has internet connectivity, so this is an urgent request.

Thanks,

Adrian
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Question by:AdrianRagucos
7 Comments
 
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Expert Comment

by:b0lsc0tt
ID: 17142438
AdrianRagucos,

Look on the PC at the Network Connections.  Are there any other connections besides just one for the nVidia card?  Right mouse click on the nVidia connection and choose properties.  What is listed in the Components window?  Click on the TCP/IP listing and choose Details or Properties.  It should be set to obtain an IP automatically and also to obtain DNS Servers automatically.

Close that stuff and open a DOS prompt on the PC.  Type the command "ipconfig /all" (no quotes).  Look at the results, especially the entry for IP, gateway, DNS, and subnet mask for the nVidia connection.  Compare the results to what the router should assign or what you get on the Mac.  If anything unusual appears in the results then feel free to ask or let us know.

Please let me know if you have any questions or need more information.

b0lsc0tt
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Author Comment

by:AdrianRagucos
ID: 17142529
b0lsc0tt,

There is a 1394 Connection, but I don't think that is the problem: I have tried enabling it (and disabling the nVidia), and pinging the router, but get no reply.  I'd rather concentrate on the nVidia card, as recommended by the PC manufacturer.

The results I get from DOS are as follows:

IP address: router 192.168.2.1, nVidia 192.168.2.2
Default gateway: router 194.145.148.76, nVidia 192.168.2.1
DNS: router 194.168.4.100, nVidia 192.168.2.1
Subnet: router 255.255.255.0, router 255.255.255.0

Do these figures have to match? Shouldn't the IP addresses have different last numbers anyway?

Another thing that may be helpful is that the Windows IP Configuration in DOS says that IP Routing is disabled.

Adrian
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LVL 14

Expert Comment

by:FriarTuk
ID: 17157534
your router should have two ip addr's- one from isp wan & the other for your lan (192.168.2.1)
your router's gateway & dns are pointing to the isp's
your pc's nic, has a dhcp assigned ip from the router & is using the router as the gateway & dns with same subnet = OK

what speed is your nvidia nic 10/100/1000?
right click the netwk connection icon in the system & click status - what speed is listed?

on the same status popup, click properties, then click configure on the general tab for the nic, then click advanced tab, select media type & report the value here.

to check your actual connect speed see these speedtest websites:
http://www.dslreports.com/stest
http://bandwidthplace.com/speedtest/
http://specials.zdnet.co.uk/misc/band-test/
http://www.computers4sure.com/speed.asp
http://www.cable-modem.net/features/oct99/speed.html
http://www.alken.nl/speedtest/speedtest4.php
http://tech.msn.com/products/speedtest.aspx?HTTP_HOST=tech.msn.com&url=/products/speedtest.armx
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LVL 14

Expert Comment

by:FriarTuk
ID: 17255078
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Author Comment

by:AdrianRagucos
ID: 17260037
Sorry all for the delay, but Belkin technical support gave me a solution which has worked. It was suggested that I change the configuration of my network card, changing my speed/duplex settings to Force 10 Half Duplex. I have no idea what this really means, but it has worked.

Thanks for any advice that was given.

Adrian
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