Contacts not appearing in GAL.
Posted on 2006-07-19
Hi. We are currently experiencing a problem where new Contacts created in A.D. do not appear
in the GAL.
If a user is created with an Exchange mailbox, there isn't a problem- they appear in the
GAL immediately. It's just external contacts not appearing.
It appears to be a server related issue. I say this because:
1) It occurs when using both OWA and the Outlook 2003 client.
2) On Outlook 2003 clients it occurs whether Cached Exchange mode is enabled or not.
..so it seems to happen irrespective of clients or client settings.
We are running Exchange 2003 Service Pack2. The upgrade to SP2 was performed one week ago- but I've
had contacts added to the GAL successfully since the upgrade. The issue seems to have arisen in the last