This seems to effect both new emails that I’m creating, plus when I reply to customers…..
Firstly when I reply to an email, my chosen font of Arial in 10pt usually automatically appears unless of course it’s a plain text email, and then the font will be courier. At present when I click on reply the font now jumps up to 12pt.
Secondly, every morning I send out payment receipts to customers via email. I copy the message content from Word and then paste it into a new email. Up until now when I’ve pressed paste the contents appeared in 10pt – they now appear in 12pt.
Message fonts in Outlook are set to 10pt Arial for composing replying and forwarding, with "Use my font when replying to and forwarding messages" selected.