Solved

The application preferences file is damaged.Please remove it and re-launch QuarkXpress. (293)

Posted on 2006-07-19
3
2,667 Views
Last Modified: 2007-12-19
Hi..I just received an error messgae trying to launch Quark Express.

"The application preferences file is damaged.Please remove it and re-launch QuarkXpress. (293)"

Can anyone help me?
0
Comment
Question by:npe511
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 16

Expert Comment

by:BongSoo
ID: 17143288
What operating system are you using? If its a Mac, it sounds like a common pre-OSX issue. You just need to go into the system folder, find the preferences folder, find the Quark preferences file, and trash it. If its OSX (or PC), I haven't encountered it yet and honestly don't know where the preferences live. (In OSX, there is a 'preferences panes' folder in the library, but it doesn't appear to have the same type of contents as the pre-OSX preferences folder). If its a PC issue, I can't help.

BongSoo
0
 

Author Comment

by:npe511
ID: 17143336
Sorry to let you know, I am using a Windows 2000 OS... do you think i can just do the same as a Mac. Where can I locate the system folder and preferences folder? Cheers!
0
 
LVL 16

Accepted Solution

by:
BongSoo earned 125 total points
ID: 17145831
I use a PC at work, and I don't have quark, but this is where I found Photoshop prefs:
C:\Documents and Settings\YOURUSERNAMEGOES HERE\Application Data\Adobe\Photoshop\9.0\Adobe Photoshop CS2 Settings

I'll bet quark has a similar place/file.

BongSoo
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many programs have tried to outwit PowerPoint in terms of technology and skill. These programs, however, still lack several characteristics that PowerPoint has possessed from the start. Here's why PowerPoint replacements won't entirely work for desi…
Technology opened people to different means of presenting information, but PowerPoint remains to be above competition. Know why PPT still works today.
Add visuals to your Prezi to keep your audience engaged. Learn how to embed images, edit them, and more in this video micro tutorial. Select "Insert" from the top menu in your Prezi editor: Select "Image": A toolbar will pop in from the right …
Learn how to download your full Prezi presentation for offline presenting. Prezi doesn’t have to be viewed and shared in a web browser, even with a free account you can download your full presentation to share with others. Be sure to download any vi…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question