Solved

senders email address rejected by the server

Posted on 2006-07-20
6
406 Views
Last Modified: 2010-05-18
hi there i am receiving this error message when ever i try to send mail from home pc to my work place using my ISP (AOL LOL)

The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was"tester@tester.co.uk'. Subject 'Re: Hello', Account: 'www.blahblah.co.uk', Server: 'smtp.uk.aol.com', Protocol: SMTP, Server Response: '550 INCORRECT DOMAIN IN MAIL/RCPT COMMAND', Port: 587, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

i deleted my genuine email address from the above message obviously, is it just the case the the AOL server is not recognising the email address or is it a lot more complicated sorry im not to up to date on email, any help would be appreciated
cheers
brian



0
Comment
Question by:stonerose
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
6 Comments
 
LVL 97

Expert Comment

by:war1
ID: 17146816
Greetings, stonerose !

Verify that you can send from other email services.  Verify that you can send with other email addresses.

Check if the email address in AOL account setting is formed correctly.  Make sure there is no extra character.   Delete the address and recreate it.  Have you been able to send with this setup previously?

If no joy, then check with AOL tech support why they are rejecting your email address.

Best wishes!
0
 

Author Comment

by:stonerose
ID: 17146897
thank you war1, i can send using my aol email address ok, i cant send using my normal busness email address im sorry i didnt really make that clear, so yes i can verify it works ok using blahblah@aol.com but wont work when i try blahblah@worksemail if you see what i mean
thanks again war1
0
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 17147669
AOL does not have an alias feature.  So you cannot send as blahblah@worksemal.com.  You have to use the AOL address.  You can put the Works email address in the Reply To filed.
0
 
LVL 97

Expert Comment

by:war1
ID: 17169625
stonerose,

We have not heard from you in awhile. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question