Solved

senders email address rejected by the server

Posted on 2006-07-20
6
397 Views
Last Modified: 2010-05-18
hi there i am receiving this error message when ever i try to send mail from home pc to my work place using my ISP (AOL LOL)

The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was"tester@tester.co.uk'. Subject 'Re: Hello', Account: 'www.blahblah.co.uk', Server: 'smtp.uk.aol.com', Protocol: SMTP, Server Response: '550 INCORRECT DOMAIN IN MAIL/RCPT COMMAND', Port: 587, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

i deleted my genuine email address from the above message obviously, is it just the case the the AOL server is not recognising the email address or is it a lot more complicated sorry im not to up to date on email, any help would be appreciated
cheers
brian



0
Comment
Question by:stonerose
  • 3
6 Comments
 
LVL 97

Expert Comment

by:war1
ID: 17146816
Greetings, stonerose !

Verify that you can send from other email services.  Verify that you can send with other email addresses.

Check if the email address in AOL account setting is formed correctly.  Make sure there is no extra character.   Delete the address and recreate it.  Have you been able to send with this setup previously?

If no joy, then check with AOL tech support why they are rejecting your email address.

Best wishes!
0
 

Author Comment

by:stonerose
ID: 17146897
thank you war1, i can send using my aol email address ok, i cant send using my normal busness email address im sorry i didnt really make that clear, so yes i can verify it works ok using blahblah@aol.com but wont work when i try blahblah@worksemail if you see what i mean
thanks again war1
0
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 17147669
AOL does not have an alias feature.  So you cannot send as blahblah@worksemal.com.  You have to use the AOL address.  You can put the Works email address in the Reply To filed.
0
 
LVL 97

Expert Comment

by:war1
ID: 17169625
stonerose,

We have not heard from you in awhile. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
0

Featured Post

Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

Set OWA language and time zone in Exchange for individuals, all users or per database.
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now