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Bold (like unread) messages in sent items Outlook 2003

Posted on 2006-07-20
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Last Modified: 2012-05-05
Hi Experts

Occassionaly, and randomly (to random addresses) messages in my "sent items" are remaining bold (like unread in Outbox).
They go via outbox and they do get sent. I can confirm that they are also received. If I read them they go back to normal.
Can't undestand why this is happening.
Anyone have any ideas?
It's not that important - just would like to know why.
Thanks

Nick
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Question by:Nick Denny
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Expert Comment

by:war1
ID: 17146718
Greetings, seriousnick !

Check if you have mail rule(s) on Sent Items changing the email to unread.  Disable the rules. Then test.

Best wishes!
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Author Comment

by:Nick Denny
ID: 17150563
Hi War1

Good thought, but sadly not.

Its the randomness of it that seems very odd - the same recipient may be bold one day and not another!

Thanks though

Nick
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LVL 97

Accepted Solution

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war1 earned 125 total points
ID: 17169648
Nick,

You can do a repair of the PST file.  Backup the file first
ScanPST
http://www.emailaddressmanager.com/outlook/repair.html
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LVL 13

Author Comment

by:Nick Denny
ID: 17301897
Thanks war1

I have run the tool (errors were found in all my PST files) and so far it seems to have solved the problem.

Thanks again.
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LVL 97

Expert Comment

by:war1
ID: 17302156
You are welcome, serioussnick!
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