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Exchange 2003 Mailbox Setup

Posted on 2006-07-20
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Last Modified: 2010-03-06
Hello Exchange Experts,

I am new to exchange and I am the only one here to implement.  We chose to use Exchange because of all the features it provides.  We are a  non-profit organization and I could really use some help here. I have installed Exchange 2003 on a 2003 box. My DC is on 2003 as well. Our domain name is different than our email address.  For example, if my domain name is XYZ but our current email address is user@somethingdifferent.org how do I change this in Exchange?  When I set up a new user it wants to make the email address user@xyz.local  

Is there a way to change this without changing the domain name? I'm sure there is, I'm just not sure on the approach.  Again, I am new to Exchange, so take it easy on me.  I will probably be giving away alot of points until I get this up and running.....Thanks everyone.


smartin0924
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Question by:smartin0924
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Nat_c earned 250 total points
ID: 17145605
Hi,

What you need to do is:

Open Exchange System Manager
Expand "Recipients"
Click "Recipient Policies"
then right click "Default Policy" and choose "properties"
click the "Email Addresses (Policy) tab

Here you can create as many different standard addresses as you want to apply to each user

e.g. %g.%s@domain.com = firstname.surname@domain.com



Hope this helps,
Nat
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Expert Comment

by:Nat_c
ID: 17145626
Here is a MS KB article to help

http://support.microsoft.com/kb/822447/en-us

Nat
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Author Comment

by:smartin0924
ID: 17145640
Thanks for responding Nat.  What does the %g.%s@domain.com do? I followed the path you gave me and I see the current SMTP is set to @xyz.local  Can I just edit that one to say somethingdifferent.org?

smartin0924
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Expert Comment

by:Nat_c
ID: 17145675
The web link explains how to use the %g %s etc, you can just edit the @xyz.local or you can add additional SMTP addresses.

Whichever address is set as the primary will be used as the reply address.

Nat
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Author Comment

by:smartin0924
ID: 17145688
OK, thanks for the article, that helps me understand my second question.  So when i edit the SMTP it should say %g.%s@somethingdiffernet.org correct?  Like i said, I am new to exchange so bare with me.

Thanks
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Expert Comment

by:Nat_c
ID: 17145743
That's right. that will give your users the email address firstname.surname@somethingdiffernet.org, if you want to have just firstname@somethingdifferent.org you would use $g@somethingdifferent.org.

PLEASE NOTE!!

I was just reading through the article that I sent you and it says "Do not modify Default Policy if you want to use the replacement strings that the following procedure describes to generate your SMTP address. If you want to use replacement strings, you have to create a new recipient policy."

I personally have not seen this problem before and the Exchange server I have here has had the Default Policy changed to use replacement strings.

Sorry to cut and run but I have to go out for an hour or so, you can try adding another policy (right click in the recipient policy section and go to new) or see if any other experts have an opinion on this.

Good Luck - I'll catch up with you when I get back.

Nat
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