users can not print
Posted on 2006-07-20
need a quick answer on this if possible.
sbs2003 acting as F&P server
server 2003 with PS3
printer HPOJ 7200
added printer to sbs server, everyone has rights to print
imported print server into farm
auto created printer to domain users
all users get the printer published to them
i can print however others can't. they can see the printer, go into properties and select to print test page.
then they get an error while printing.
they can print to other printers which are set up exactly the same.
other possible affecting issues.
these users have a legacy printer which was pointing to the same print device. this they are unable to delete as it is no longer on the server thus they can not connect to delete.
is there a back end way to delete this, as it may be causing the issue?
unable to create the printer on the print server normally, have to use install.exe. this has created extra hpvendor ports which it uses to communicate. is this likely to cause a problem? unable to delete ports, maybe because of above.
any help greatly appreciated, banging my head against the wall now.