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I have upgraded to outlook 2003 from 2000 and?

Posted on 2006-07-20
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Last Modified: 2010-04-08
I have upgrqded to outlook 2003 from 2000 and all seems ok apart from I cant see all my inbox.

There appears to be allot missing from the inbox and sent items?

Any Ideas

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Question by:stevem200872
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LVL 97

Expert Comment

by:war1
ID: 17147000
Greetings, stevem200872 !

By "upgrade" you mean uninstall Outlook 2000 and install Outlook 2003.  Use the Import Wizard to import the emails from the old installation. Go to File > Import and Export.

If no joy, what emails are missing?  Check that you are not seeing some filtered view.  Go to View > Arrange By > Current View. Make sure Messages are selected.

Best wishes!
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Author Comment

by:stevem200872
ID: 17147173
No just done an upgrade of office from 2000 to 2003
The outlook option was greyed out but it has upgraded it
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LVL 97

Expert Comment

by:war1
ID: 17147792
You may still be using Outlook 2000. In Outlook, go to Help > About. What version do you see?  

Go to Tools > Options > Mail Format. Disable MS Word as editor.  Click OK. Close and reopen Outlook. Test.

Make sure you have the latest update for Office 2003. It is up to SP2 and hotfixes.
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Author Comment

by:stevem200872
ID: 17147873
In the inbox there was a folder called Alan@Galleons which was there but now seems to have disappeared.

All else is fine but this one folder
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LVL 97

Expert Comment

by:war1
ID: 17147915
Check if the Alan@Galleons folder is in other folders.

Make sure all messages and folders are view in the Inbox.

You may need to repair your PST file.
ScanPST
http://www.emailaddressmanager.com/outlook/repair.html
OR
Outlook Recovery
http://www.officerecovery.com/outlook/index.htm   Demo recovery
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Author Comment

by:stevem200872
ID: 17149097
all sorted m8 corrupt file thanks mate top man as normal
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LVL 97

Expert Comment

by:war1
ID: 17169703
Stevenm,

We have not heard from you in awhile. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
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Author Comment

by:stevem200872
ID: 17169756
ok sorry mate, just so you know there were errors on the files but he still claim the folder called Alan is missing.

It was there before the upgrade? any ideas where this could have gone?

Cheers
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Author Comment

by:stevem200872
ID: 17169760
Alan was an in box for one of his accounts, cant find it anywhere...?
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Accepted Solution

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war1 earned 2000 total points
ID: 17169792
Alan folder may be corrupted.  You have run ScanPST utility on PST file?

You have done an Outlook search for the folder or files in the Alan folder.
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Author Comment

by:stevem200872
ID: 17169799
yes I have but cant find it anywhere?

It sat just under the inbox
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